Corporate Health Manager

People Dimension; Wes-Kaap; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

People Dimension in South Africa is seeking a Corporate Health Manager to drive sales and market penetration of our medical scheme in key corporate segments. You will lead a team of Corporate Health Consultants and Admin Agents, ensuring excellent client service and strong broker/client relationships.

The role covers portfolio management, sales strategy execution, regional office oversight, and compliance. Travel to meet clients and stakeholders is required; a business degree and FSCA

Qualifications

• 3-5 years of experience in the private health or medical scheme industry.
• Experience with brokers and/or clients in corporate industry.
• Excellent presentation and communication skills.
• Proficiency in MS Office suite.
• Experience in managing teams and broker relationships.
• Proven sales experience.
• Must meet the 'Fit and Proper' criteria as set out by the FSCA.
• NQF Wealth Management qualification or equivalent essential.
• RE5 Regulatory Examination is preferred.
• Willingness to work extended and flexible hours as necessary.
• Travel will be required for the purpose of meeting with clients and/or stakeholders.

Responsibilities

• Portfolio Management: Develop and manage client portfolios and optimize coverage across paypoints and brokers.
• Team Management: Lead and manage a team of Corporate Health Consultants and Admin Agents; set targets and conduct performance reviews.
• Sales and Marketing: Develop and execute sales strategies and participate in targeted initiatives; leverage relationships for value-added products.
• Client Relationship Management: Build and maintain relationships with sector-specific brokers and clients; ensure SLA-compliant service and client satisfaction.
• Performance Monitoring and Reporting: Establish KPIs, monitor metrics, and report to the Business Development Manager; analyze market trends.
• Regional Office Management: Oversee daily regional office operations, facilities, leases, vendor relations, and regulatory compliance.

Skills

Team leadership

Sales strategy

Client relationship management

MS Office

Budgeting/financial acumen

FSCA compliance

Education

Business degree

Tools

MS Office Suite

Job description

The Corporate Health Manager plays a critical role within the business development team, focusing on enhancing sales and market penetration of the Scheme in key target segments. This role will lead a team of consultants and agents, ensuring exceptional client service, and fostering strong relationships with corporate clients.

Duties & Responsibilities

Portfolio Management

• Develop and manage client portfolios, ensuring effective coverage across different paypoints and brokers
• Structure and allocate team resources to optimize performance and client coverage
• Assess and adjust team resourcing and structuring based on market demands and strategic objectives

Team Management

• Lead and manage a team of Corporate Health Consultants and Admin Agents
• Set performance targets and monitor team progress
• Conduct regular team meetings and performance reviews

Sales and Marketing

• Develop and execute sales strategies to achieve targets
• Participate in sales and marketing initiatives tailored to the specific target market
• Leverage relationships to create opportunities for value-added products
• Monitor service quality and implement improvements as needed

  Client Relationship Management

  • Build and maintain strong relationships with sector-specific brokers and clients
  • Ensure high levels of client satisfaction and address any issues promptly and according to SLA
  • Develop and implement retention strategies for existing clients

  Performance Monitoring and Reporting

  • Establish KPIs for the team and monitor performance metrics
  • Provide regular performance reports to the Business Development Manager
  • Analyse market trends and competitor activities to inform strategies

  Regional Office Management

  • Oversee the day-to-day operations of the regional office, ensuring an efficient, professional, and compliant working environment that supports business objectives.
  • Manage all regional office facilities and assets, including lease agreements, landlord and vendor relationships, office maintenance, equipment, storage facilities, and operational expenditure.
  • Ensure compliance with health, safety, security, and regulatory requirements, while maintaining business continuity, operational readiness, and effective office administration processes.

  Desired Experience & Qualification

  • 3-5 years of experience in the private health or medical scheme industry
  • Experience with brokers and/or clients in corporate industry
  • Business degree advantageous
  • Excellent presentation and communication skills
  • Proficiency in MS Office suite
  • Experience in managing teams and broker relationships
  • Proven sales experience
  • Must meet the "Fit and Proper" criteria as set out by the Financial Sector Conduct Authority (FSCA)
  • NQF Wealth Management qualification or equivalent essential
  • RE5 Regulatory Examination is preferred
  • Willingness to work extended and flexible hours as necessary
  • Travel will be required for the purpose of meeting with clients and/or stakeholders

  Competencies

  • Strong leadership and team management skills
  • Excellent interpersonal and communication abilities
  • Strong problem-solving and analytical skills
  • Ability to thrive in a target-oriented environment
  • High-quality orientation and organizational skills
  • Proactive and customer-oriented

  Package & Remuneration

  Market-related (depending on experience and education)