Corporate Catering Account Manager

Placements24; East London; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Commission opportunities

Medical aid benefits

Job summary

Placements24 in East London is seeking a Corporate Catering Account Manager to nurture and expand relationships with key corporate clients. You will manage all catering requirements, from initial booking to event execution and follow-up, ensuring exemplary service.

The ideal candidate brings 4–6 years in account management or sales within catering or events, with strong communication and negotiation skills. On-site client meetings and site visits in East London are expected.

Qualifications

• 4–6 years of account management, client relations, or sales experience.
• Proven track record of growing client accounts in catering/events.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of catering services and corporate events.
• Proficient in CRM software and standard office apps.
• Organized, time-management focused, and multitasking capable.
• Able to attend client meetings and site visits in East London.

Responsibilities

• Manage a portfolio of corporate accounts, serving as the main liaison for all catering-related inquiries and needs.
• Develop and maintain strong, long-term relationships with corporate clients through proactive communication and exceptional service.
• Understand client objectives and preferences to propose and tailor appropriate catering solutions.
• Oversee the planning and execution of all assigned corporate catering events, ensuring seamless delivery.
• Collaborate with the culinary and operations teams to ensure menu accuracy, quality, and timely service.
• Prepare proposals, quotations, and contracts, and negotiate terms as required.
• Handle client feedback, resolve issues promptly, and ensure overall client satisfaction.
• Identify opportunities to upsell services and expand business within existing accounts.
• Stay informed about corporate trends and client needs to anticipate future requirements.
• Conduct post-event follow-ups to gather feedback and ensure continued client engagement.

Skills

Account management

Client relations

Sales

Communication

Negotiation

CRM software

Organization

Time management

Proactive

Team collaboration

Site visits

Tools

CRM software

Job description

About the Role

Our client, a premier corporate catering specialist in East London , is seeking a dedicated and client-focused Corporate Catering Account Manager. This vital role is responsible for nurturing and expanding relationships with key corporate clients, ensuring their catering needs are met with excellence and professionalism. You will act as the primary point of contact, managing all aspects of their catering requirements, from initial booking to event execution and follow-up. The ideal candidate will possess exceptional communication and organizational skills, a deep understanding of corporate event nuances, and a passion for delivering outstanding service in the Eastern Cape region. This is an excellent opportunity to join a leading company and play a key role in client retention and growth.

Key Responsibilities

• Manage a portfolio of corporate accounts, serving as the main liaison for all catering-related inquiries and needs.
• Develop and maintain strong, long-term relationships with corporate clients through proactive communication and exceptional service.
• Understand client objectives and preferences to propose and tailor appropriate catering solutions.
• Oversee the planning and execution of all assigned corporate catering events, ensuring seamless delivery.
• Collaborate with the culinary and operations teams to ensure menu accuracy, quality, and timely service.
• Prepare proposals, quotations, and contracts, and negotiate terms as required.
• Handle client feedback, resolve issues promptly, and ensure overall client satisfaction.
• Identify opportunities to upsell services and expand business within existing accounts.
• Stay informed about corporate trends and client needs to anticipate future requirements.
• Conduct post-event follow-ups to gather feedback and ensure continued client engagement.

Requirements

• A minimum of 4-6 years of experience in account management, client relations, or sales, preferably within the catering, hospitality, or events industry.
• Proven track record of successfully managing and growing client accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of catering services and corporate event planning processes.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Proficiency in CRM software and standard office applications.
• A proactive and results-oriented approach with a strong client-centric focus.
• Ability to work collaboratively with internal teams and external stakeholders.
• Flexibility to attend client meetings and site visits in East London as needed.
• A professional demeanor and a passion for delivering high-quality service.

Benefits

Our client offers a competitive salary, commission opportunities, and comprehensive medical aid benefits. This role provides a rewarding career path with opportunities for advancement within a respected organization in East London . You will work with a dynamic team and have the chance to manage relationships with prestigious corporate clients. We are committed to employee growth and provide ongoing training and development. Join a company that values dedication, client satisfaction, and professional excellence.