Copilot AI Enablement Coach

First Point Group; Johannesburg; On-site; ZAR 350,000 - 520,000; Full time

Job summary

First Point Group in Johannesburg is seeking an experienced AI Enablement Coach to lead adoption and practical use of approved AI tools within an Operations & Administration environment. You will focus on coaching, enablement and driving productive use of Microsoft Copilot Chat and Microsoft 365 Copilot across day-to-day workflows.

You will deliver coaching sessions, develop prompts and guides, and work with teams to identify AI opportunities while reinforcing responsible AI, data privacy and

Qualifications

• Experience with Microsoft Copilot Chat and Microsoft 365 Copilot.
• Experience in AI adoption, enablement, training or user coaching.
• Strong understanding of AI prompting and prompt development.
• Experience coaching users on deployed AI-enabled solutions.
• Excellent facilitation, coaching and change-adoption skills.
• Strong working knowledge of Excel, Word, PowerPoint, Outlook and Teams.
• Understanding of Responsible AI, privacy, information security and human oversight.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Deliver one-to-one coaching, small-group sessions and practical AI bootcamps.
• Coach employees on the effective use of Microsoft Copilot Chat and Microsoft 365 Copilot.
• Develop effective prompts, reusable prompt templates and practical AI guides.
• Support Copilot use across Excel, Word, PowerPoint, Outlook and Teams.
• Translate operational challenges into practical AI-assisted processes.
• Support AI use cases including reporting, data analysis, research, summarisation, document comparison, drafting, meeting preparation and decision support.
• Analyse operational procedures to identify suitable AI opportunities.
• Work with management to assess and prioritise identified AI opportunities.
• Gather user feedback and identify adoption barriers.
• Develop prompt libraries, templates, playbooks and worked examples.
• Reinforce responsible AI principles, including data privacy, information security, verification and human review.
• Track AI adoption, participation, completed use cases, time savings and business benefits.
• Refer requirements involving integrations, automation or new solution development to the appropriate technology teams.

Skills

Microsoft Copilot Chat

Microsoft 365 Copilot

AI adoption & enablement

Coaching & training

Prompt development

Excel

Word

PowerPoint

Outlook

Teams

Stakeholder engagement

Tools

Copilot (Microsoft)

Excel

Word

PowerPoint

Outlook

Teams

Job description

First Point Group in Johannesburg is seeking an experienced AI Enablement Coach to lead adoption and practical use of approved AI tools within an Operations & Administration environment. You will focus on coaching, enablement and driving productive use of Microsoft Copilot Chat and Microsoft 365 Copilot across day-to-day workflows.

You will deliver coaching sessions, develop prompts and guides, and work with teams to identify AI opportunities while reinforcing responsible AI, data privacy and