Controller

Tsu; Stellenbosch; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Tsu is seeking a CCTV Controller in Stellenbosch to monitor, assess and respond to security incidents across monitored areas. The role requires vigilant attention to detail, quick decision-making, and strong communication with security teams.

Responsibilities include emergency coordination, system maintenance, incident documentation, and protection of high-profile residents. Must hold Psira B Grade and Grade 12, with a valid driver’s license and CCTV certification or equivalent experience.

Qualificações

• Grade 12 qualification.
• Psira B Grade—registered and up to date.
• Driver’s license.
• CCTV Control Room certification or at least 2 years in a control room.
• Good communication skills in English and Afrikaans.
• Presentable and neat.
• Ability to problem solve.
• Good interpersonal skills.
• Computer literate with Office and Excel.
• Must reside in Stellenbosch, Eersteriver, Mitchell’s Plain or Bellville for staff transport.

Responsabilidades

• Contact emergency providers as needed.
• Coordinate with security personnel during incidents.
• Protect high-profile residents and respond to incidents promptly.
• Coordinate with security personnel and responders to address threats or breaches.
• Maintain detailed incident logs and provide accurate reports to authorities.
• Regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems.
• Report malfunctions to technical support and control room manager.
• Maintain records of surveillance activities and incidents.
• Generate detailed daily reports for management.
• Operate CCTV systems (Exocortex & Axis) for continuous observation.
• Detect and analyze suspicious activities or security breaches.
• Provide specialized monitoring for high-profile residents.

Conhecimentos

Communication skills

Problem solving

Interpersonal skills

Presentable appearance

Formação académica

Grade 12

Psira B Grade

Driver’s license

CCTV Control Room certification

2+ years control room experience

Ferramentas

Excel

Office Suite

Descrição da oferta de emprego

Core Job Purpose

Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions.

Key Accountabilities

1. Emergency Response:

• Contact emergency or relevant emergency providers as needed.
• Coordinate with security personnel and emergency responders during incidents.

2. High-Profile Client Protection

3. Incident Response:

• Respond promptly to security incidents by reacting to the situation and taking appropriate action.
• Coordinate with security personnel and responders to address potential threats or breaches.
• Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.

4. System Maintenance:

• Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality.
• Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager.

5. Documentation:

• Maintain accurate records of surveillance activities, incidents, and responses.
• Generate detailed reports for management, summarizing daily activities and incidents.

6. Surveillance Monitoring

• Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.
• Detect and analyze suspicious activities or security breaches through surveillance cameras.
• Provide specialized monitoring and protection for high profile residents.

Minimum requirements:

• Grade 12
• Psira B Grade - registered and up to date
• Driver’s license
• CCTV Control Room certification OR at least 2 years working experience in control room
• Good communication skills in English and Afrikaans
• Presentable and neat
• Ability to problem solve.
• Good interpersonal skills.
• Computer literate with Office and Excel.
• Must reside in Stellenbosch, Eersteriver, Mitchell’s Plain or Bellville to be eligible for staff environment transport.

Remuneration package to be discussed.