Contract Operations Controller — Freight & Logistics

Boardroom Appointments; Johannesburg; On-site; ZAR 279,000 - 391,000; Part time

Job summary

Boardroom Appointments seeks an Operations Controller for a 6-month contract in Johannesburg. The role focuses on managing vehicle schedules, freight collection and lodging with logistics partners, and ensuring PODs are completed accurately.

It requires a Matric and at least two years in courier/customer service environments, with knowledge of the freight industry. The position involves on-site warehouse oversight, ensuring proper parcel sorting, and enforcing professional conduct.

Qualifications

• Matric required.
• At least 2 years relevant experience within a courier and customer service environment.
• Knowledge of freight / courier industry.

Responsibilities

• Manage and track all vehicles to depart/arrive on schedule.
• Ensure freight is collected and lodged by logistics partners.
• Check and debrief couriers; verify vehicles, devices, and PODs.
• Maintain presence on warehouse floor during parcel sort; ensure correct routing and manifesting.
• Ensure drivers have valid PDPs.
• Maintain professional conduct in line with company interests.
• Review on-billing daily and complete reports for operations manager.
• Handle non-conforming items per claims procedure and resolve within 48 hours.
• Highlight issues to management and investigate missing PODs when needed.
• Encourage professionalism across teams and branches.

Skills

Courier experience

Customer service

Freight knowledge

Logistics coordination

Education

Matric

Job description

Boardroom Appointments seeks an Operations Controller for a 6-month contract in Johannesburg. The role focuses on managing vehicle schedules, freight collection and lodging with logistics partners, and ensuring PODs are completed accurately.

It requires a Matric and at least two years in courier/customer service environments, with knowledge of the freight industry. The position involves on-site warehouse oversight, ensuring proper parcel sorting, and enforcing professional conduct.