Contract Manager – Housekeeping Operations Leader

Elchemie Recruitment; Noord-Kaap; On-site; ZAR 152,000 - 190,000; Full time

Benefits offered by this job

Provident fund

Job summary

Elchemie Recruitment is seeking a hands-on Contract Manager – Housekeeping to lead on-site cleaning operations in Kimberley, Northern Cape. You will manage housekeeping staff, coordinate with the hotel Executive Housekeeper, and ensure service excellence across shifts.

The ideal candidate has 2–5 years of contract management within housekeeping, strong people skills, knowledge of OHS and Labour legislation, and the ability to maintain hotel-grade hygiene and guest satisfaction.

Qualifications

• Contract management or supervisory experience within housekeeping in hotel/hospitality.
• Knowledge of hotel housekeeping standards and guest satisfaction.
• Willing to work flexible shifts including weekends/holidays.
• Reliable transport to and from work.
• Understanding of South African labour legislation (BCEA, LRA) and OHS standards.

Responsibilities

• Lead and mentor housekeeping staff across rotating shifts.
• Collaborate with the client's Executive Housekeeper and site management; manage client queries and requirements.
• Oversee daily cleaning operations, hygiene standards, room turnarounds and inspections.
• Conduct regular SLA feedback meetings and drive service improvements.
• Monitor contract profitability, wage costs, and asset registers; audit chemical/equipment usage.
• Ensure strict Occupational Health and Safety compliance and audit readiness.

Skills

Contract management

Team leadership

Housekeeping operations

People management

Client liaison

OHS compliance

Education

Matric

Hospitality/Facilities Mgmt qualification

Job description

Elchemie Recruitment is seeking a hands-on Contract Manager – Housekeeping to lead on-site cleaning operations in Kimberley, Northern Cape. You will manage housekeeping staff, coordinate with the hotel Executive Housekeeper, and ensure service excellence across shifts.

The ideal candidate has 2–5 years of contract management within housekeeping, strong people skills, knowledge of OHS and Labour legislation, and the ability to maintain hotel-grade hygiene and guest satisfaction.