Confirmations Clerk

Joint Medical Holdings Ltd.; Durban; On-site; ZAR 167,000 - 246,000; Full time

Job summary

Joint Medical Holdings Ltd. in Durban invites applications for a Confirmations Clerk responsible for managing the full confirmations and authorisations process at the hospital front end.

You will liaise with medical aids, internal teams and patients to ensure accurate admissions, authorisations, deposits and billing readiness. The role emphasizes timely authorisations, patient communication, and coordination with doctors' rooms and departmental staff to prevent delays.

Qualifications

• The incumbent will manage the full confirmations and authorisations process at the front of hospital.
• Liaise with medical aids, internal teams and patients to ensure admissions, authorisations, deposits and billing readiness.

Responsibilities

• Receive patients into admissions with a positive, friendly, professional approach.
• Manage and coordinate medical aid confirmations and pre-authorisations with medical aids on behalf of admissions and clinical teams.
• Liaise with doctors rooms, case management, and internal departments to obtain and validate authorisation numbers timeously.
• Manage authorisations for the team with medical aids, including follow-ups on outstanding approvals to prevent admission and billing delays.
• Inform patients of all relevant processes and timelines.

Job description

Confirmations Clerk

Joint Medical Holdings Ltd.

Posted today

Job Description

The incumbent will be responsible for managing the full confirmations and authorisations process at the front of hospital. This includes liaison with medical aids, internal teams, and patients to ensure accurate admissions, authorisations, deposits, and billing readiness.

KEY PERFORMANCE AREAS

• Receive patients into admissions with a positive, friendly, and professional approach.
• Manage and coordinate medical aid confirmations and pre-authorisations with medical aids on behalf of admissions and clinical teams.
• Liaise with doctors rooms, case management, and internal departments to obtain and validate authorisation numbers timeously.
• Manage authorisations for the team with medical aids, including follow-ups on outstanding approvals to prevent admission and billing delays.
• Inform patients of