Hospital Admissions Clerk — Patient Access & Billing

Joint-Medical-Holdings; Durban; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Joint-Medical-Holdings is seeking an Admissions Clerk to deliver efficient, patient-focused admissions support. You will welcome patients, verify information, process deposits, and coordinate bed bookings in collaboration with hospital staff.

You will handle medical aid pre-authorisations, maintain accurate records in the hospital information system, and ensure confidentiality while providing excellent service across a multidisciplinary team.

Qualifications

• Matric/Grade 12 required.
• Computer literacy is required.
• Experience in a hospital setting.
• Experience with Delta 9 system is required.
• Experience with medical aids and pre-authorisations is essential.
• Knowledge of the hospital admissions process.
• Willingness to work day and night shifts.
• Switchboard experience is an advantage.

Responsibilities

• Welcome and assist patients, visitors, doctors and stakeholders in a professional and courteous manner.
• Register patient admissions with accurate and complete information and documentation.
• Verify medical aid details and obtain required authorizations.
• Process deposits, co-payments and private fees per procedures.
• Capture and update patient information in the hospital information system.
• Coordinate admissions, bed bookings and patient flow with hospital departments.
• Assist with billing-related administration and resolve admission queries.
• Maintain confidentiality of patient information and comply with hospital policies.
• Provide excellent customer service within a multidisciplinary team.
• Support switchboard and reception functions as required.

Skills

Computer literacy

Hospital experience

Delta 9 system

Medical aids / pre-authorisations

Knowledge of hospital admissions

Shift-work flexibility

Switchboard experience

Education

Matric / Grade 12

Tools

Delta 9 system

Job description

Joint-Medical-Holdings is seeking an Admissions Clerk to deliver efficient, patient-focused admissions support. You will welcome patients, verify information, process deposits, and coordinate bed bookings in collaboration with hospital staff.

You will handle medical aid pre-authorisations, maintain accurate records in the hospital information system, and ensure confidentiality while providing excellent service across a multidisciplinary team.