Admissions Clerk

Joint Medical Holdings Ltd.; Durban; On-site; ZAR 180,000 - 230,000; Full time

Job summary

JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED is seeking an Admissions Clerk to manage the full admissions process. You will inform patients about payment procedures, deposits and balance settlements at discharge, and ensure cash security.

The role requires Matric, computer literacy, Delta 9 experience, and 1–2 years hospital admissions exposure. Night/day shifts and medical aid pre-authorisations are part of the job.

Qualifications

• Matric is required and computer literate.
• Experience with Delta 9 system is required.
• 1–2 years hospital admissions experience.
• Willing to work night and day shifts.
• Experience with Medical Aids and pre-authorisations is advantageous.

Responsibilities

• Manage the full admissions process with professionalism.
• Inform patients about payment procedures and deposits.
• Take deposits and issue receipts; ensure security of monies.
• Maintain patient, visitor and doctor confidentiality at all times.
• Assist with switchboard tasks and related admissions duties.

Skills

Professionalism

Initiative

Under pressure

Customer service

Education

Matric

Tools

Delta 9 system

Job description

JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED

Registration No. 2011/010448/07

VACANCY: JOINT MEDICAL HOLDINGS

DIVISION:

JOB TITLE:

ADMISSIONS CLERK x1

PURPOSE OF POSITION

The incumbent will be responsible for managing the full admissions process.

KEY PERFORMANCE AREAS

Receive patients into admitting both with a positive friendly approach and attitude.

• Inform patients of payment procedures, clarifying medical aid / private fee split.
• Inform private patients of the deposit to be paid and that the balance of their account is to be settled on discharge.
• Respect the confidentiality of patients, visitors and doctors requirements, addressing their needs with maturity and concern.
• Accept deposits and issuing of receipts for patient deposits e.g. maternity bookings, future operations (cosmetic plastic surgery) etc. ensuring security of monies by placing in the drop safe refer to Cash Policy.
• Administration controls relating to Cash Collections and must have Confirmations knowledge.

Must be able to work under pressure, independently and unsupervised.

COMPETENCIES (The following will be advantageous)

MINIMUM REQUIREMENTS

(Educational Qualifications & Experience)

• Must have Matric.
• Must be computer literate.
• Experience with the Delta 9 system is required.
• Must have minimum 1-2 years relevanthospital experience.
• Must be prepared to do shiftwork (Night shift / Day Shift)
• Must have experience with Medical Aids and Pre-authorizations Essential.
• Must have knowledge of admissions is essential.
• The ideal person will have willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Switchboard experience would be an added advantage

SKILLS

(Practical & Technical)

A general knowledge of hospital systems, processes and procedures.

BEHAVIOURAL ATTRIBUTES

(Personality Characteristics)

• Professionalism and initiative
• Well-spoken and respectful
• Must be able to adhere to all company rules and policies.

JMH VALUES

(Commitment)

• We respect the dignity of an individual.
• We are committed to giving our doctors top quality service.
• We are committed to building an atmosphere of trust, and to train and develop our staff to their fullest potential.
• We are committed to providing our shareholders with a fair rate of return on their investment.
• We will act in an responsible manner towards our physical and social environment.

NB: Only short listed candidates will be contacted.

POPIA CLAUSE HR ADVERTS

Your information is collected and processed in accordance with the Protection of Personal Information Act No 4 of 2013 (POPIA).

By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal information for the purpose of determining your eligibility for the advertised position.

If unsuccessful, your personal information is securely destroyed and is not retained by the company.

Preference will be given to employees from the designated group in line with the Employment Equity Act.

Closing date for applications is 30 NOVEMBER 2025