ADMISSIONS CLERK

Joint-Medical-Holdings; Durban; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Joint-Medical-Holdings is seeking an Admissions Clerk to deliver efficient, patient-focused admissions support. You will welcome patients, verify information, process deposits, and coordinate bed bookings in collaboration with hospital staff.

You will handle medical aid pre-authorisations, maintain accurate records in the hospital information system, and ensure confidentiality while providing excellent service across a multidisciplinary team.

Qualifications

• Matric/Grade 12 required.
• Computer literacy is required.
• Experience in a hospital setting.
• Experience with Delta 9 system is required.
• Experience with medical aids and pre-authorisations is essential.
• Knowledge of the hospital admissions process.
• Willingness to work day and night shifts.
• Switchboard experience is an advantage.

Responsibilities

• Welcome and assist patients, visitors, doctors and stakeholders in a professional and courteous manner.
• Register patient admissions with accurate and complete information and documentation.
• Verify medical aid details and obtain required authorizations.
• Process deposits, co-payments and private fees per procedures.
• Capture and update patient information in the hospital information system.
• Coordinate admissions, bed bookings and patient flow with hospital departments.
• Assist with billing-related administration and resolve admission queries.
• Maintain confidentiality of patient information and comply with hospital policies.
• Provide excellent customer service within a multidisciplinary team.
• Support switchboard and reception functions as required.

Skills

Computer literacy

Hospital experience

Delta 9 system

Medical aids / pre-authorisations

Knowledge of hospital admissions

Shift-work flexibility

Switchboard experience

Education

Matric / Grade 12

Tools

Delta 9 system

Job description

JOB DESCRIPTION

PURPOSE OF POSITION

To provide an efficient, professional and patient-focused admissions service by accuratelyadministering patient admissions and related reception processes; assisting patients with medical-aidand private-patient requirements; and processing deposits and payments securely. TheAdmissionsClerk supports smooth patient flow, accurate records, effective communication and compliance withJMH policies and procedures.

KEY PERFORMANCE AREAS

• Welcome and assist patients, visitors, doctors and stakeholders in a professional and courteous manner.
• Register patient admissions and ensure all information and documentation are accurate and complete.
• Verify medical aid details and obtain required authorizations.
• Process patient deposits, co-payments and private fees in accordance with company procedures.
• Capture and update patient information accurately on the hospital information system.
• Coordinate admissions, bed bookings and patient flow with relevant hospital departments.
• Assist with billing-related administration and resolve admission-related queries.
• Maintain confidentiality of patient information and comply with all hospital policies and procedures.
• Provide excellent customer service while working effectively within a multidisciplinary team.
• Support switchboard and reception functions as required

MINIMUM REQUIREMENT

• Matric / Grade 12.
• Computer literate.
• Relevant hospital experience.
• Experience with the Delta 9 system is required.
• Experience with medical aids and pre-authorisations is essential.
• Knowledge of the hospital admissions process.
• Willingness and ability to work day and night shifts.
• Switchboard experience is an added advantage.

NB: Only short-listed candidates will be contacted.
POPIA CLAUSE – HR ADVERTS

Your information is collected and processed in accordance with the Protection ofPersonal Information Act No 4 of 2013 (POPIA).By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing yourpersonal information for the purpose of determining your eligibility for the advertisedposition.

If unsuccessful, your personal information is securely destroyed and is not retained bythe company.

Preference will be given to employees from the designated group in line with theEmployment Equity Act.