ADMISSIONS CLERK

Joint Medical Holdings; Durban; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Joint Medical Holdings seeks an Admissions Clerk to provide efficient, patient-focused admissions with accurate records and smooth patient flow.

The role involves verifying medical aid details, authorisations, deposits and payments, and coordinating admissions within hospital departments, while maintaining confidentiality and supporting reception functions.

Qualifications

• Matric / Grade 12 is required.
• Computer literacy is required.
• Experience in a hospital environment is essential.
• Experience with the Delta 9 system is required.
• Experience with medical aids and pre-authorisations is essential.

Responsibilities

• Welcome and assist patients, visitors, doctors and stakeholders in a professional manner.
• Register patient admissions with accurate information.
• Verify medical aid details and obtain authorisations.
• Process deposits and private fees per procedures.
• Capture and update patient information in the hospital system.
• Coordinate admissions and bed bookings with departments.
• Assist with billing-related administration and queries.
• Maintain patient confidentiality.
• Provide excellent customer service in a multidisciplinary team.
• Support switchboard and reception as needed.

Skills

Computer literacy

Switchboard experience

Customer service

Confidentiality

Education

Matric / Grade 12

Tools

Delta 9 system

Medical aids & pre-authorisations

Job description

JOB DESCRIPTION

PURPOSE OF POSITION

To provide an efficient, professional and patient-focused admissions service by accuratelyadministering patient admissions and related reception processes; assisting patients with medical-aidand private-patient requirements; and processing deposits and payments securely. TheAdmissionsClerk supports smooth patient flow, accurate records, effective communication and compliance withJMH policies and procedures.

KEY PERFORMANCE AREAS

• Welcome and assist patients, visitors, doctors and stakeholders in a professional and courteous manner.
• Register patient admissions and ensure all information and documentation are accurate and complete.
• Verify medical aid details and obtain required authorizations.
• Process patient deposits, co-payments and private fees in accordance with company procedures.
• Capture and update patient information accurately on the hospital information system.
• Coordinate admissions, bed bookings and patient flow with relevant hospital departments.
• Assist with billing-related administration and resolve admission-related queries.
• Maintain confidentiality of patient information and comply with all hospital policies and procedures.
• Provide excellent customer service while working effectively within a multidisciplinary team.
• Support switchboard and reception functions as required

MINIMUM REQUIREMENT

• Matric / Grade 12.
• Computer literate.
• Relevant hospital experience.
• Experience with the Delta 9 system is required.
• Experience with medical aids and pre-authorisations is essential.
• Knowledge of the hospital admissions process.
• Willingness and ability to work day and night shifts.
• Switchboard experience is an added advantage.

NB: Only short-listed candidates will be contacted.
POPIA CLAUSE – HR ADVERTS

Your information is collected and processed in accordance with the Protection ofPersonal Information Act No 4 of 2013 (POPIA).By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing yourpersonal information for the purpose of determining your eligibility for the advertisedposition.

If unsuccessful, your personal information is securely destroyed and is not retained bythe company.

Preference will be given to employees from the designated group in line with theEmployment Equity Act.