Compassionate Family Support Case Manager

Placements24; Mtubatuba Local Municipality; On-site; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Competitive salary based on experience

Medical aid contribution

Professional development opportunities

Generous annual leave

Mileage reimbursement for travel

Job summary

Placements24 is seeking a compassionate Case Manager for Family Support Services in Richards Bay, KwaZulu-Natal. You will assess family needs, develop tailored plans, and connect families with housing, healthcare, and education while ensuring holistic, client-centered care within the Richards Bay community.

You will provide ongoing support, advocacy, and crisis intervention, maintaining accurate records and collaborating with local service providers to empower families toward stability and

Qualifications

• Minimum 3 years in case management or family support.
• Qualification in Social Work, Psychology, or related field.
• Knowledge of local resources in Richards Bay area.

Responsibilities

• Assess family needs and develop tailored case plans.
• Connect families to housing, healthcare, education and other resources.
• Provide ongoing support, counseling, and advocacy for families.
• Maintain confidential client records in line with policies.
• Coordinate with service providers, government agencies, and community organisations.
• Organize and run family support group meetings and workshops.
• Respond to crises with immediate intervention and support.
• Contribute to program evaluation and quality improvement.

Skills

Active listening

Empathy

Communication

Organizational skills

Time management

Education

Diploma in Social Work

Bachelor's degree in Social Work

Psychology degree

Tools

MS Office

Case management software

Job description

Placements24 is seeking a compassionate Case Manager for Family Support Services in Richards Bay, KwaZulu-Natal. You will assess family needs, develop tailored plans, and connect families with housing, healthcare, and education while ensuring holistic, client-centered care within the Richards Bay community.

You will provide ongoing support, advocacy, and crisis intervention, maintaining accurate records and collaborating with local service providers to empower families toward stability and