Community Support Worker (Child and Youth Services)

Placements24; Johannesburg; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Resources and tools provided

Career advancement opportunities

Job summary

Placements24 in Johannesburg is seeking a dedicated Community Support Worker to provide direct mentorship to children and youth, assess needs, and connect families with community resources. You will collaborate with social workers, educators, and healthcare providers to deliver holistic care.

The role involves group sessions, documentation, and advocacy to improve outcomes for young people. A National Certificate in Social Auxiliary Work / Community Development and a valid driver’s license are

Qualifications

• Minimum of a National Certificate in Social Auxiliary Work or Community Development.
• At least 2 years' experience working with children and youth in social care or community settings.
• Valid driver's license and willingness to travel within the Johannesburg area.
• Ability to pass a comprehensive background check.

Responsibilities

• Provide direct support and mentorship to children and youth, addressing emotional, social, and developmental needs.
• Conduct assessments to identify client needs and develop individualized support plans.
• Connect clients and their families with community resources such as educational programs, healthcare services, and recreational activities.
• Facilitate group sessions focusing on life skills, coping mechanisms, and social interaction.
• Maintain accurate and confidential client records, documenting progress and interventions.
• Collaborate with social workers, educators, and healthcare providers for a holistic approach to care.
• Respond to crisis situations with empathy and professionalism, providing immediate support and de-escalation.
• Advocate for the rights and needs of clients within various systems.
• Organise and supervise community outreach programs and events.

Skills

Interpersonal communication

Case management

Team collaboration

Computer literacy

Driver's license

Education

National Certificate in Social Auxiliary Work / Community Development

Tools

Case management software

Job description

About the Role

Our client is seeking a dedicated and compassionate Community Support Worker to join their expanding team in Johannesburg, Gauteng. This pivotal role focuses on providing essential support and guidance to children and youth within the community, aiming to foster positive development and well-being. The successful candidate will work with individuals and families facing various challenges, connecting them with vital resources and advocating for their needs. This is an excellent opportunity for an individual passionate about making a tangible difference in the lives of young people and contributing to a stronger, more supportive community infrastructure. The role involves a dynamic mix of direct engagement, case management, and collaborative efforts with other social services agencies. We are committed to creating an inclusive and supportive work environment where every team member can thrive and grow professionally.

Key Responsibilities

• Provide direct support and mentorship to children and youth, addressing emotional, social, and developmental needs.
• Conduct assessments to identify client needs and develop individualized support plans.
• Connect clients and their families with community resources, such as educational programs, healthcare services, and recreational activities.
• Facilitate group sessions for young people focusing on life skills, coping mechanisms, and social interaction.
• Maintain accurate and confidential client records, documenting progress and interventions.
• Collaborate with other professionals, including social workers, educators, and healthcare providers, to ensure a holistic approach to care.
• Respond to crisis situations with empathy and professionalism, providing immediate support and de-escalation.
• Advocate for the rights and needs of clients within various systems.
• Organise and supervise community outreach programs and events.

Requirements

• Minimum of a National Certificate in Social Auxiliary Work, Community Development, or a related field.
• Proven experience (at least 2 years) working with children and youth in a social care or community setting.
• Strong understanding of child development, adolescent psychology, and common social challenges faced by young people.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust with diverse populations.
• Proficiency in case management software and general computer literacy.
• Ability to work independently and as part of a multidisciplinary team.
• Valid driver's license and willingness to travel within the Johannesburg area.
• Must be able to pass a comprehensive background check.
• Demonstrated empathy, patience, and resilience.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for professional development and ongoing training.
• A supportive and collaborative team environment.
• Access to resources and tools necessary to perform your job effectively.
• Contribute meaningfully to the Johannesburg community and the lives of its young residents.
• Potential for career advancement within a growing organisation.