Community Support Officer

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health and wellness benefits package

Professional development opportunities

Job summary

Placements24 seeks a compassionate Community Support Officer in Klerksdorp to connect individuals and families with essential services, provide advocacy, and offer practical help within the local community. The role focuses on guiding clients, assessing needs, and coordinating with service providers to improve wellbeing.

You will engage with vulnerable populations, conduct home visits, and organize community information sessions, contributing to a supportive, empowering environment.

Qualifications

• Experience in social work, community services, or a related field.
• Strong understanding of social welfare systems and available community resources.
• Excellent empathy, active listening, and problem-solving skills.

Responsibilities

• Assess client needs and provide information on available community resources and services.
• Assist clients in accessing social services, healthcare, housing, and other support systems.
• Conduct home visits and follow-ups to ensure clients are receiving adequate support.
• Provide advocacy for clients facing complex challenges.
• Develop and maintain strong working relationships with local service providers and agencies.
• Organize and facilitate community workshops or information sessions on relevant topics.

Skills

Empathy

Active listening

Problem solving

Case management

Resource referral

Experience in social work

Job description

About the Role

Our client is seeking a compassionate and organized Community Support Officer to join their team in Klerksdorp . This role is focused on providing direct support and assistance to individuals and families within the community, connecting them with essential services and resources. You will act as a crucial link, offering guidance, advocacy, and practical help to those in need, contributing to the well-being of residents in the North West province. This is a rewarding opportunity to empower vulnerable populations and foster a stronger, more supportive community fabric.

Key Responsibilities

• Assess client needs and provide information on available community resources and services.
• Assist clients in accessing social services, healthcare, housing, and other support systems.
• Conduct home visits and follow-ups to ensure clients are receiving adequate support.
• Provide advocacy for clients facing complex challenges.
• Develop and maintain strong working relationships with local service providers and agencies.
• Organize and facilitate community workshops or information sessions on relevant topics.

Requirements

• Experience in social work, community services, or a related field.
• Strong understanding of social welfare systems and available community resources.
• Excellent empathy, active listening, and problem-solving skills.
• Proficiency in case management and client support.
• Familiarity with the Klerksdorp community and its services is beneficial.
• Ability to work with diverse and vulnerable populations with respect and dignity.

Benefits

• A competitive annual salary.
• Health and wellness benefits package.
• Professional development opportunities and ongoing training.
• The chance to make a tangible difference in the lives of individuals and families in Klerksdorp .
• A supportive team environment dedicated to community empowerment.