Community Care Coordinator

Placements24; Gauteng; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Hybrid options

Career advancement

Training support

Team culture

Job summary

Placements24 is seeking a Community Care Coordinator in Gauteng to organize and deliver support services in Tembisa. You will link individuals and families with social services, coordinate care plans, liaise with healthcare providers, and facilitate access to community resources.

The role requires strong organizational skills, empathy, and the ability to manage a caseload within a vibrant community, while working in a collaborative, multidisciplinary team. Hybrid work options available.

Qualifications

• Diploma or Bachelor’s degree in Social Sciences, Community Development, or related field.
• Proven experience in a coordination or case management role.
• Familiarity with social welfare services and community resources in the Tembisa area.

Responsibilities

• Coordinate delivery of care and support services per care plans.
• Liaise with external agencies, healthcare professionals, and community orgs.
• Conduct needs assessments and develop tailored support strategies.
• Maintain detailed records of client interactions, progress, and outcomes.
• Organize and facilitate community outreach programs and information sessions.
• Monitor client satisfaction and service effectiveness, and suggest improvements.

Skills

Organizational skills

Communication skills

Empathy

Time management

Negotiation skills

Multidisciplinary teamwork

Education

Diploma or Bachelor's degree in Social Sciences/Community Development

Tools

Case management software

Job description

About the Role

Our client requires an organized and empathetic Community Care Coordinator to manage and deliver support services in Tembisa . This role is central to linking individuals and families with essential social services, ensuring they receive timely and appropriate assistance. You will play a crucial role in coordinating care plans, liaising with healthcare providers, and facilitating access to community resources. The ideal candidate is passionate about social justice and possesses strong organizational skills to effectively manage a caseload and program activities within the vibrant community of Gauteng .

Key Responsibilities

• Coordinate the delivery of care and support services to clients, ensuring adherence to established care plans.
• Liaise with external agencies, healthcare professionals, and community organizations to ensure seamless service provision.
• Conduct needs assessments and develop tailored support strategies for individuals and families.
• Maintain detailed records of client interactions, progress, and outcomes using the organization's systems.
• Organize and facilitate community outreach programs and information sessions.
• Monitor client satisfaction and service effectiveness, making recommendations for improvement.

Requirements

• Diploma or Bachelor's degree in Social Sciences, Community Development, or a related field.
• Proven experience in a similar coordination or case management role.
• Familiarity with social welfare services and community resources in the Tembisa area.
• Excellent organizational and time management abilities.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a multidisciplinary team.

Benefits

• Competitive remuneration package.
• Flexible working arrangements including hybrid options.
• Opportunities for career advancement within the organization.
• Professional development and training support.
• A dynamic and supportive team culture.