Community Schemes Portfolio Manager

Profile Personnel; Gqeberha; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Profile Personnel is seeking an experienced Community Schemes Portfolio Manager to manage a portfolio of community schemes in Gqeberha, Eastern Cape. The role involves ensuring compliance, maintaining strong client relationships, and providing professional support.

The ideal candidate will be highly organized and capable of managing multiple portfolios while providing excellent service standards.

Qualifications

• Minimum 1 year's experience as a Community Schemes Portfolio Manager.
• Valid driver's license and own reliable vehicle.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Manage an allocated portfolio of community schemes.
• Respond to and resolve client queries professionally.
• Ensure compliance with legislation and governance requirements.

Skills

Client-focused

Organizational skills

Communication abilities

Knowledge of Sectional Title legislation

Proficiency in Microsoft Office

Administrative skills

Tools

Property management software

Job description

An established property management organisation is seeking an experienced Community Schemes Portfolio Manager to join its team. This role is responsible for managing a portfolio of community schemes, ensuring compliance, maintaining strong client relationships, and providing professional support to Trustees and Body Corporates.

The successful candidate will be highly organised, client-focused, and capable of managing multiple portfolios while maintaining excellent service standards.

Key Requirements

• Minimum 1 year's experience as a Community Schemes Portfolio Manager
• Valid driver's licence and own reliable vehicle
• Strong administrative and organisational skills
• Excellent verbal and written communication abilities
• Ability to manage multiple priorities and meet deadlines
• Knowledge of Sectional Title legislation and community schemes governance
• Proficiency in Microsoft Office and property management software
• Ability to attend meetings outside of standard office hours when required

Key Responsibilities

• Manage an allocated portfolio of community schemes and provide ongoing support to clients
• Respond to and resolve client queries professionally and efficiently
• Coordinate maintenance and repair requirements within managed schemes
• Draft correspondence, notices, and other scheme‑related documentation
• Ensure Trustees and Body Corporates remain compliant with applicable legislation and governance requirements
• Review monthly financial reports and ensure timely distribution to clients
• Assist with the preparation, review, and monitoring of community scheme budgets
• Verify audited financial statements and facilitate Annual General Meetings (AGMs)
• Attend Trustee, Executive Committee, and Annual General Meetings as required
• Prepare, review, and distribute accurate meeting minutes within prescribed deadlines
• Provide guidance on Sectional Title legislation and community scheme matters
• Follow up on action items arising from meetings
• Maintain accurate records and update internal systems and client portals
• Build and maintain strong relationships with clients, Trustees, service providers, and colleagues
• Contribute to client retention and portfolio growth initiatives
• Ensure all queries are addressed within agreed service levels
• Adhere to company policies, procedures, and professional standards

Ideal candidate

• Detail‑oriented and highly organised
• Customer-service driven
• Professional and confident when dealing with clients and trustees
• Able to work independently and as part of a team
• Comfortable managing deadlines and multiple stakeholder relationships
• Committed to delivering exceptional service and maintaining long‑term client relationships