Clinical Team Administrator

NHS; Sedgefield; On-site; ZAR 547 000 - 584 000; Full time

Job summary

A regional NHS mental health trust is seeking a Clinical Team Administrator for its Sedgefield Community Hospital and Stanley Primary Care Centre. This full-time, permanent position requires excellent communication and organisational skills, ensuring high-quality administrative support. The ideal candidate will enhance the efficiency of the CAMHS Durham and Darlington Neurodevelopmental Assessment Service. Knowledge of NHS systems and previous secretarial experience is essential, along with a qualification in business administration. Salary ranges from £24,937 to £26,598 annually.

Qualifications

• Experience of working in an administrative environment.
• Customer service experience in face-to-face and calls.
• Ability to work autonomously and proactively.

Responsibilities

• Answering email and telephone enquiries.
• Entering team referrals into patient records.
• Creating and ensuring case note files are up to date.
• General office duties including photocopying and filing.

Skills

Excellent communication skills

Organisational skills

Ability to work as part of a team

Attention to detail

Education

Level 3 Qualification in relevant field or equivalent experience

Key skills in literacy and numeracy Level 2

RSA Level 2 or equivalent Secretarial experience

Tools

Microsoft Office applications

Job description

Tees Esk and Wear Valleys NHS Foundation Trust

Clinical Team Administrator

The closing date is 08 February 2026

Posts available: 1x Sedgefield Community Hospital and 1x Stanley Primary Care Centre.

We are looking to expand our team of well‑organised clinical team secretary/administrators, to provide an efficient support service to the CAMHS Durham and Darlington Neurodevelopmental Assessment Service.

There are 2 posts available, 1 based at our North Durham site, Stanley Primary Care Centre and 1 based at our South site, Sedgefield Community Hospital. There may be an expectation for successful candidates to travel to either of our bases in cases where cover is needed for leave, and for team meetings.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.

Applicants should be self‑motivated, organised and have a flexible approach to work. The ability to work as part of a team as well as taking ownership of their own workload. A willingness to perform repetitive tasks whilst maintaining attention to detail, and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. The successful candidate should promote at all times a positive image of the Neurodevelopmental Assessment Service and the wider trust.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

The CAMHS Durham and Darlington Neurodevelopmental Assessment Service is an expanding multi‑professional team working across sites in Stanley and Sedgefield.

The service offers comprehensive assessments for children and young people up to 18 years old.

The main responsibilities of the role are:

• Answering e‑mail and telephone enquiries
• Enters team referrals into the trust patient records
• Creates and ensures case note files are up to date and available
• General office duties as required eg photocopying, postage, filing
• Writing letters eg appointments, clinical reports
• Ordering stationary and managing invoices
• Attend meetings and clinical panels to record discussions and outcomes

The post holder may be required to work flexible hours depending on service need.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
• Level 3 in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes
• Experience of working autonomously and proactively
• Experience of supporting/supervising staff
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this
• Knowledge of office systems and processes
• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Sedgefield Community Hospital/Stanley Primary Care Centre

£24,937 to £26,598 a year (pro rata) per annum

Contract

Permanent

Working pattern

Full‑time

Reference number

346-DDC-003-26-A

Job locations

Sedgefield Community Hospital/Stanley Primary Care Centre