Client-Site Delivery & Operations Lead

Altron; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Altron is seeking a Delivery Manager to operate onsite at SBSA offices in Gauteng, acting as the liaison between the client and the Altron Digital Business delivery teams. The role requires managing day-to-day managed services operations and serving as the senior escalation point for complex incidents.

The position is permanent and based at client sites in Gauteng, with responsibilities spanning coordination across multiple service delivery areas and direct interaction with client stakeholders.

Qualifications

• Matric is required.
• Management diploma is required.
• CompTIA A+ certification is required.
• CompTIA N+ certification is required.
• ITIL Foundation Certification is required.
• Exchange Certifications are required.

Responsibilities

• Lead day-to-day managed services operations across multiple service delivery sections.
• Act as senior escalation point for complex incidents.

Education

Matric

Management diploma

Tools

CompTIA A+

CompTIA N+

ITIL Foundation Certification

Exchange Certifications

Job description

Altron is seeking a Delivery Manager to operate onsite at SBSA offices in Gauteng, acting as the liaison between the client and the Altron Digital Business delivery teams. The role requires managing day-to-day managed services operations and serving as the senior escalation point for complex incidents.

The position is permanent and based at client sites in Gauteng, with responsibilities spanning coordination across multiple service delivery areas and direct interaction with client stakeholders.