Client Service & Accounts Specialist (Hybrid)

Placements24; Bloemfontein; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Health & wellness programs

Hybrid work arrangement

Professional development opportunities

Supportive team culture

Job summary

Placements24 is seeking a detail-oriented Client Service Representative for Welkom to manage client accounts, ensure seamless service delivery, and address inquiries with professionalism. This hybrid role supports growth within a reputable firm in the Free State.

The position offers opportunities to develop customer service skills, collaborate across departments, and build lasting client relationships with a focus on client satisfaction.

Qualifications

• Previous experience in a client service or administrative role is preferred.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Proficiency in standard office software (e.g., MS Office Suite).
• A customer-focused attitude with a commitment to providing exceptional service.

Responsibilities

• Manage a portfolio of client accounts, ensuring all service level agreements are met.
• Process client requests, orders, and inquiries accurately and efficiently.
• Communicate regularly with clients to provide updates, resolve issues, and gather feedback.
• Collaborate with internal departments to ensure seamless service delivery and client satisfaction.
• Maintain detailed client records and documentation within the company's systems.

Skills

Client service

Administrative experience

Organizational skills

Communication skills

MS Office

Tools

MS Office Suite

Job description

Placements24 is seeking a detail-oriented Client Service Representative for Welkom to manage client accounts, ensure seamless service delivery, and address inquiries with professionalism. This hybrid role supports growth within a reputable firm in the Free State.

The position offers opportunities to develop customer service skills, collaborate across departments, and build lasting client relationships with a focus on client satisfaction.