Client Relationship Manager - Corporate Insurance

Placements24; Mossel Bay; Presencial; ZAR 420.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Retirement plan

Commission

Descripción de la vacante

Placements24 is recruiting a Client Relationship Manager for Mossel Bay, Western Cape. You will nurture high-value corporate client relationships, understand risk profiles, and tailor insurance solutions while delivering outstanding service.

You will leverage your knowledge of commercial insurance products and CRM tools to manage portfolios, coordinate with underwriting and claims teams, and drive retention and growth in the Western Cape region.

Formación

• Minimum 5 years in client relationship management in insurance.
• Deep knowledge of commercial insurance products (property, casualty, liability).
• Excellent communication, presentation and negotiation skills.
• CRM proficiency and MS Office suite.

Responsabilidades

• Develop and nurture relationships with existing corporate clients as primary contact.
• Identify client needs and recommend insurance solutions and risk management strategies.
• Review client portfolios to ensure coverage is adequate and competitive.
• Coordinate between clients, underwriting teams and claims departments.
• Manage renewal processes for corporate accounts and drive favorable outcomes.
• Identify cross-selling and up-selling opportunities for insurance products.

Conocimientos

CRM

Sales

Negotiation

Communication

Educación

Bachelor's in Business

Herramientas

Salesforce

Descripción del empleo

About the Role

Our client, a premier provider of corporate **insurance** solutions, is seeking an experienced and motivated Client Relationship Manager to join their established team in **Mossel Bay, Western Cape**. This pivotal role focuses on building and maintaining strong, long-term relationships with corporate clients, understanding their unique risk profiles, and ensuring they receive tailored insurance coverage and exceptional service. The successful candidate will possess outstanding communication and interpersonal skills, a deep understanding of various commercial insurance products, and a proven ability to manage a portfolio of high-value accounts. This position is key to driving client retention and satisfaction within the vibrant business community of **Western Cape**.

Key Responsibilities

• Develop and nurture strong relationships with existing corporate clients, acting as their primary point of contact.
• Proactively identify client needs and recommend appropriate insurance solutions and risk management strategies.
• Conduct regular reviews of client portfolios to ensure coverage remains adequate and competitive.
• Facilitate communication between clients, internal underwriting teams, and claims departments.
• Manage the renewal process for corporate accounts, ensuring timely and successful outcomes.
• Identify opportunities for cross-selling and up-selling of **insurance** products and services.
• Address client inquiries and concerns promptly and professionally.
• Stay abreast of market developments and competitor offerings to provide informed advice.
• Collaborate with sales teams to onboard new corporate clients effectively.
• Contribute to the overall growth and profitability of the corporate division.

Requirements

• A minimum of 5 years of experience in client relationship management, sales, or account management within the **insurance** industry, preferably in a corporate context.
• In-depth knowledge of commercial **insurance** products (e.g., property, casualty, liability).
• Proven ability to build and maintain strong client relationships.
• Excellent communication, presentation, and negotiation skills.
• Strong business acumen and understanding of corporate risk management.
• Ability to work independently and manage a diverse client portfolio.
• Proficiency in CRM software and MS Office Suite.
• A relevant tertiary qualification in Business, Finance, or a related field is advantageous.
• Reside in or be willing to relocate to **Mossel Bay, Western Cape**.
• A professional and client-centric approach to business.

Benefits

• Our client offers a competitive salary, attractive commission structure, and a comprehensive benefits package, including medical aid and retirement plan options.
• This **Full-time** role provides a stable career path with ample opportunities for professional growth and development within the **insurance** sector.
• Employees benefit from a supportive team environment and the chance to work with a diverse range of corporate clients in the scenic **Western Cape** region.
• This position is based at our **Mossel Bay** office.