Client Relations Specialist: Build Strong Client Partnerships

Placements24; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Placements24 in Vereeniging, Gauteng, seeks a Client Relations Associate to nurture and strengthen relationships with our valued clientele. You will act as a primary contact, manage communications, and resolve inquiries to ensure a positive client experience.

The role involves coordinating with internal teams, providing product/service information, and maintaining accurate client records in our databases. Previous client service experience is essential for success.

Qualifications

• Experience in client service required.
• Strong communication and problem-solving abilities.
• Ability to maintain accurate client records.

Responsibilities

• Build and maintain strong, long-lasting client relationships through regular communication.
• Address client concerns and issues promptly and effectively, ensuring satisfactory resolutions.
• Provide information and support regarding our products and services.
• Coordinate with internal teams to ensure client needs are met promptly and efficiently.
• Maintain accurate client records and update databases with relevant information.

Skills

Client service

Job description

Placements24 in Vereeniging, Gauteng, seeks a Client Relations Associate to nurture and strengthen relationships with our valued clientele. You will act as a primary contact, manage communications, and resolve inquiries to ensure a positive client experience.

The role involves coordinating with internal teams, providing product/service information, and maintaining accurate client records in our databases. Previous client service experience is essential for success.