Client Relations & Retention Specialist

Placements24; East London; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Medical and retirement benefits

Professional development

Collaborative work environment

Stable employment

Job summary

Placements24 in Queenstown is seeking a proactive Client Relations Associate to join their team in Queenstown. You will be the first point of contact for clients, handling inquiries and resolving issues with professionalism and care to ensure excellent service.

The role focuses on building lasting client relationships, providing information on services and company updates, and maintaining accurate CRM records. A collaborative environment and opportunities for development support career growth.

Qualifications

• Experience in client relations, customer service, or account management.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using CRM software and standard office applications.

Responsibilities

• Act as the primary contact for clients, addressing inquiries and concerns promptly.
• Build and nurture strong, long-lasting client relationships.
• Provide information on services, products, and company updates.

Skills

Client relations

Customer service

Account management

Job description

Placements24 in Queenstown is seeking a proactive Client Relations Associate to join their team in Queenstown. You will be the first point of contact for clients, handling inquiries and resolving issues with professionalism and care to ensure excellent service.

The role focuses on building lasting client relationships, providing information on services and company updates, and maintaining accurate CRM records. A collaborative environment and opportunities for development support career growth.