Client-Focused Banking Advisor - Sales, Service & Solutions

FirstRand Bank Limited; KwaMakhutha; Vor Ort; ZAR 250.000 - 400.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Dynamic team

Brand ambassador impact

Zusammenfassung

FNB Branch External Sales and Service Advisor role at FirstRand Bank Limited seeks to deliver an exceptional customer experience by understanding client needs and offering tailored financial solutions in a high-volume branch.

You will build long-term client relationships, provide compliant financial advice in line with FAIS and TCF, and contribute to branch targets while staying informed on product knowledge.

Qualifikationen

• Grade 12 or equivalent (NQF Level 4) as minimum education.
• 1–3 years in customer-facing environments, service delivery or client support in financial services.
• FAIS-compliant advice knowledge and adherence to regulatory requirements preferred.

Aufgaben

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Educate customers on banking platforms aligned to their needs.
• Maintain accurate client records and documentation.
• Meet individual and branch sales and service targets.

Kenntnisse

Client focus

Problem solving

Persuasive selling

Agile & flexible

Strong communication

Results orientation

Attention to detail

Team work

Ausbildung

Grade 12 / NQF Level 4

NQF Level 5 Banking / Business Admin / Customer Service

Jobbeschreibung

FNB Branch External Sales and Service Advisor role at FirstRand Bank Limited seeks to deliver an exceptional customer experience by understanding client needs and offering tailored financial solutions in a high-volume branch.

You will build long-term client relationships, provide compliant financial advice in line with FAIS and TCF, and contribute to branch targets while staying informed on product knowledge.