Client-Focused Banking Advisor

FirstRand Limited; Vryburg; Presencial; ZAR 162.000 - 198.000; Jornada completa

Descripción de la vacante

FirstRand Limited's FNB Points of Presence invites you to join as a Branch Advisor, delivering compliant, professional financial advice in a high-volume service environment. You will build long-term client relationships, educate customers on the right banking channels, and target both sales and service outcomes while upholding FAIS, FICA and TCF standards.

This role offers growth within a dynamic team and the opportunity to be a brand ambassador, applying empathy, integrity and strong

Formación

• Strong FAIS, TCF and client-centric advisory principles required.
• Proven ability to meet sales, service and compliance targets.
• Excellent communication and interpersonal skills with clients.

Responsabilidades

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Educate customers on the correct banking channels and solutions.
• Achieve individual and branch sales and service targets while upholding governance.

Conocimientos

FAIS/TCF understanding

Client-centric advice

Communication & interpersonal

Sales & service focus

Ethical and compliant

Educación

NQF Level 5 Banking/related

Descripción del empleo

FirstRand Limited's FNB Points of Presence invites you to join as a Branch Advisor, delivering compliant, professional financial advice in a high-volume service environment. You will build long-term client relationships, educate customers on the right banking channels, and target both sales and service outcomes while upholding FAIS, FICA and TCF standards.

This role offers growth within a dynamic team and the opportunity to be a brand ambassador, applying empathy, integrity and strong