Branch External Sales & Service Advisor — Client Growth

Wesbank; KwaMakhutha; On-site; ZAR 548,000 - 656,000; Full time

Job summary

FNB Points of Presence in Amanzimtoti is seeking a Branch External Sales and Service Advisor to deliver compliant financial advice in a high-volume environment. You will build lasting client relationships, educate customers on banking platforms, and achieve branch targets while adhering to FAIS, TCF and governance.

This full-time role offers growth within FirstRand's banking ecosystem and a commitment to ethical, client-centric service.

Qualifications

• Minimum qualification: Grade 12 / NQF Level 4.
• Preferred: NQF Level 5 Certificate in Banking, Business Admin, Customer Service or related FAIS fields.
• 1–3 years of customer-facing experience in financial services.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant financial advice in a high-volume branch environment.
• Educate customers on the banking platform aligned with their needs.
• Maintain accurate client records and documentation.
• Achieve individual and branch sales and service targets.

Skills

FAIS knowledge

TCF awareness

Client-centric advice

Strong communication

Sales target achievement

Relationship building

Education

Grade 12 / NQF4

NQF5 Banking/Business Admin/CS

Job description

FNB Points of Presence in Amanzimtoti is seeking a Branch External Sales and Service Advisor to deliver compliant financial advice in a high-volume environment. You will build lasting client relationships, educate customers on banking platforms, and achieve branch targets while adhering to FAIS, TCF and governance.

This full-time role offers growth within FirstRand's banking ecosystem and a commitment to ethical, client-centric service.