Claims Consultant

King Price Insurance Company Ltd; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

King Price invites applications for a claims consultant in Durban. You will capture and process motor and non-motor claims, manage client expectations, and coordinate car hire, assessments and towing to ensure fast, fair settlements.

The role requires matric (or equivalent) and at least 2 years’ short-term insurance claims experience; RE/FAIS qualifications are advantageous. You will work both independently and as part of a team in a fast-paced environment.

Qualifications

• Matric or matric equivalent is essential.
• Minimum 2 years’ short-term insurance claims experience.
• RE and FAIS qualifications are advantageous.

Responsibilities

• Capturing and underwriting motor and non-motor claims.
• Managing client expectations and validating claims in a timely manner.
• Addressing client queries professionally in line with company values.
• Arranging and managing car hire for customers.
• Booking vehicle assessments and towing.
• Managing the repairs process of vehicles.

Skills

Attention to detail

Communication skills

Client-centric

Time management

Team player

Education

Matric or matric equivalent

RE Qualification

FAIS qualifications

Job description

We’ve got a position available for a claims consultant

Company: King Price

Purpose of position:

Capturing and processing of motor and non-motor claims.

Responsibilities:

• Capturing and underwriting motor and non-motor claims
• Managing client expectations and validating claims in a timely manner
• Dealing with client queries in a professional way and in alignment with our company values
• Arranging and managing car hire for customers
• Booking vehicle assessments
• Arranging and managing towing of vehicles
• Managing the repairs process of vehicles

Requirements:

• Matric or matric equivalent (essential)
• Minimum 2 years’ short-term insurance claims experiences
• RE and FAIS qualifications (advantageous)

Skills and Attributes:

• Attention to detail and quality oriented
• Must be able to work well under pressure
• Excellent communication skills
• Client centric
• Well organised, punctual and excellent time management skills
• Work well in a team and individually
• Live the King Price values

Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.