CCTV Controller: 24/7 Control Room Operator

Fidelity Services Group; Gauteng; On-site; ZAR 150,000 - 230,000; Full time

Job summary

Fidelity Security Group is seeking a vigilant CCTV Controller to join our control room team. You will monitor live camera feeds, identify incidents and coordinate responses to protect sites, personnel and assets.

Independent concentration for long shifts is essential. Candidates must have Grade 12, PSIRA Grade A/B, valid CCTV/Control Room certification, and First Aid training. English fluency and fault-finding skills are required.

Qualifications

• Grade 12/Matric certificate.
• PSIRA Grade A/B registration.
• Valid CCTV and control room certification.
• First Aid and Fire Fighting training.
• Minimum 2 years' experience in a control room or CCTV monitoring environment.
• Experience in incident management and security operations.

Responsibilities

• Monitor live CCTV feeds and surveillance platforms.
• Identify and respond to security incidents and suspicious activities.
• Coordinate appropriate responses, preserve evidence.
• Ensure incidents are managed in accordance with SOPs.
• Maintain concentration in a fast-paced control room environment.

Skills

Organisational skills

Administrative skills

Communication skills

Interpersonal skills

Computer literacy

Education

Grade 12 / Matric certificate

PSIRA Grade A/B registration

Valid CCTV and control room certification

First Aid and Fire Fighting training

Tools

Hikvision CCTV systems

Hikvision NVR/DVR systems

IP cameras

CCTV monitoring software

Video playback and retrieval

Video analytics platforms

AI surveillance technology

Alarm monitoring systems

Microsoft Office Suite

Job description

Fidelity Security Group is seeking a vigilant CCTV Controller to join our control room team. You will monitor live camera feeds, identify incidents and coordinate responses to protect sites, personnel and assets.

Independent concentration for long shifts is essential. Candidates must have Grade 12, PSIRA Grade A/B, valid CCTV/Control Room certification, and First Aid training. English fluency and fault-finding skills are required.