CCTV Control Room Specialist

CBRE Excellerate; Durban; On-site; ZAR 180,000 - 300,000; Full time

Job summary

CBRE Excellerate in Durban seeks a Grade A CCTV Controller to ensure continuous CCTV surveillance and support access control and security procedures. The role reports to the Control Room Manager and requires strong communication and record-keeping skills.

Qualifications include PSIRA Grade A and SASSETA credits; 3–5 years in security, control room or CCTV environments, with proficiency in MS Office. Valid driver’s license and ISPS exposure are advantageous.

Qualifications

• PSIRA Grade A registration is required.
• Matric / Grade 12 with certified copy.
• SASSETA NQF US 11513 Level 4 (15 credits) for operating effectively in a control room.
• SASSETA NQF US 11508 Level 4 (10 credits) for writing security reports and statements (advantage).
• Microsoft Office certification is advantageous.

Responsibilities

• Ensure the Control Room remains fully operational at all times.
• Maintain primary function and operational requirements of the Control Room.
• Conduct continuous CCTV surveillance of designated areas.
• Perform CCTV investigations and provide accurate reports.
• Monitor access control procedures including wharf-side access.
• Manage shipping movements into and out of the Cutler area.
• Respond to staff and client complaints professionally.
• Operate across multiple Control Room functions including CCTV monitoring and calls.
• Maintain accurate records and Control Room documentation.
• Prepare timely security reports and statements.
• Provide general administrative support to Control Room operations.
• Assist with ISPS compliance requirements.
• Liaise with maintenance contractors regarding security equipment.
• Adhere to Site Job Descriptions and Company policies.

Skills

Security experience

Estate environment

Control Room / CCTV monitoring

CCTV surveillance & investigations

Electronic security systems knowledge

Microsoft Office

Access control knowledge

Security regulations knowledge

Report writing & record keeping

Verbal & written communication

Telephone etiquette & interpersonal

Attention to detail & observation

Multitasking under pressure

Discretion with confidential info

Fluent in English

Education

PSIRA Grade A registration

Matric / Grade 12

SASSETA NQF US 11513 Level 4 – 15 credits

SASSETA NQF US 11508 Level 4 – 10 credits

Microsoft Office certification

Tools

CATHEXIS

SCADA

Job description

CBRE Excellerate in Durban seeks a Grade A CCTV Controller to ensure continuous CCTV surveillance and support access control and security procedures. The role reports to the Control Room Manager and requires strong communication and record-keeping skills.

Qualifications include PSIRA Grade A and SASSETA credits; 3–5 years in security, control room or CCTV environments, with proficiency in MS Office. Valid driver’s license and ISPS exposure are advantageous.