CCTV Controller: Real-Time Security Monitoring & Response

Fidelity Services Group; Johannesburg; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Fidelity Services Group is seeking a vigilant CCTV Controller to monitor live feeds and safeguard sites, personnel and assets. You will operate CCTV, NVR/DVR systems, and surveillance platforms, responding swiftly to incidents and coordinating the appropriate actions in line with SOPs.

The role requires attention to detail, strong communication and the ability to maintain focus during extended shifts in a high-pressure control room environment, with weekend and holiday work as needed.

Qualifications

• Grade 12/Matric certificate is required.
• PSIRA Grade A/B registration is mandatory.
• Valid CCTV and Control Room certification.
• First Aid and Fire Fighting training.
• Minimum 2 years experience in a Control Room or CCTV Monitoring environment.

Responsibilities

• Actively monitor live camera feeds and surveillance platforms.
• Identify and respond to security incidents and suspicious activities.
• Coordinate appropriate responses, preserve and gather evidence.
• Ensure incidents are managed in accordance with SOPs.
• Maintain concentration in a fast-paced control room; monitor camera health.

Skills

Fluent English

Strong organisational skills

Education

Grade 12 / Matric Certificate

PSIRA Grade A/B Registration

CCTV and Control Room Certification

First Aid Training

Fire Fighting Training

Tools

Hikvision CCTV Systems

Hikvision NVR/DVR Systems

IP Cameras

CCTV Monitoring Software

Video Analytics Platforms

AI Surveillance Technology

Alarm Monitoring Systems

Microsoft Office Suite

Job description

Fidelity Services Group is seeking a vigilant CCTV Controller to monitor live feeds and safeguard sites, personnel and assets. You will operate CCTV, NVR/DVR systems, and surveillance platforms, responding swiftly to incidents and coordinating the appropriate actions in line with SOPs.

The role requires attention to detail, strong communication and the ability to maintain focus during extended shifts in a high-pressure control room environment, with weekend and holiday work as needed.