CCTV Controller: Live Security Monitor & Incident Response

Fidelity Services Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Security Group is seeking a vigilant CCTV Controller to monitor live feeds, manage incidents and ensure SOP compliance in a fast-paced control room environment. The role requires attention to detail, reliable communication and strong ICT skills.

The ideal candidate holds Grade 12, PSIRA Grade A/B, valid CCTV/control room certification, plus First Aid and Fire Fighting training, with at least 2 years in a control room or CCTV setting.

Qualifications

• Grade 12 / Matric Certificate.
• PSIRA Grade A/B Registration.
• Valid CCTV and Control Room Certification.
• First Aid and Fire Fighting training.

Responsibilities

• Actively monitor live CCTV feeds and surveillance platforms.
• Identify and respond to security incidents and suspicious activities.
• Coordinate appropriate responses, preserve evidence and document events in accordance with SOPs.
• Maintain camera health, fault identification and system performance in a fast-paced control room.

Skills

Attention to detail

Communication

Interpersonal skills

Shift work experience

Education

Grade 12 / Matric

Tools

Hikvision CCTV Systems

Hikvision NVR/DVR Systems

IP Cameras

CCTV Monitoring Software

CCTV Footage Retrieval

Video Analytics Platforms

AI Surveillance Technology

Alarm Monitoring Systems

Microsoft Office Suite

Job description

Fidelity Security Group is seeking a vigilant CCTV Controller to monitor live feeds, manage incidents and ensure SOP compliance in a fast-paced control room environment. The role requires attention to detail, reliable communication and strong ICT skills.

The ideal candidate holds Grade 12, PSIRA Grade A/B, valid CCTV/control room certification, plus First Aid and Fire Fighting training, with at least 2 years in a control room or CCTV setting.