Catering Supervisor - Venue Operations

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Staff discounts

Performance-based bonuses

Job summary

Placements24 is seeking a Catering Supervisor to oversee catering operations at events in Mahikeng. You will lead front-of-house staff, ensure exceptional guest service, and uphold high standards of food and beverage presentation.

Applicants should bring strong leadership, excellent customer service, and the ability to adapt to busy event schedules, including evenings and weekends. This role promises staff discounts and potential for performance-based bonuses.

Qualifications

• Previous experience in a supervisory role within catering, hospitality, or food service.
• Strong leadership and team management abilities.
• Excellent customer service and interpersonal skills.

Responsibilities

• Supervise and direct catering staff during events, ensuring high-quality service.
• Set up catering areas and service stations, maintaining presentation and hygiene standards.
• Oversee serving of food and beverages, ensuring accuracy and guest satisfaction.
• Manage staff schedules, provide on-the-job training, and motivate the team.
• Address guest inquiries and concerns promptly to ensure a positive experience.
• Monitor inventory of beverages and service supplies, reporting needs to management.

Skills

Leadership

Customer service

Staff management

Event logistics

Interpersonal skills

Flexibility

Job description

About the Role

Our client, operating a popular venue in Mahikeng , is seeking a motivated and experienced Catering Supervisor to oversee their catering operations during events. This hands-on role requires a leader who can manage front-of-house catering staff, ensure exceptional guest service, and maintain high standards of food and beverage presentation. You will be responsible for coordinating service, managing staff performance, and resolving any on-the-spot issues to guarantee the success of each event hosted at the venue. The ideal candidate is a natural leader with strong customer service skills and a passion for delivering memorable event experiences.

Key Responsibilities

• Supervise and direct catering staff during events, ensuring efficient and high-quality service delivery.
• Set up catering areas, including buffets and service stations, ensuring presentation and hygiene standards are met.
• Oversee the serving of food and beverages, ensuring accuracy and guest satisfaction.
• Manage staff schedules, provide on-the-job training, and motivate the team to perform at their best.
• Address guest inquiries and concerns promptly and professionally, resolving issues to ensure a positive experience.
• Monitor inventory of beverages and service supplies, reporting needs to management.

Requirements

• Previous experience in a supervisory role within catering, hospitality, or food service.
• Strong leadership and team management abilities.
• Excellent customer service and interpersonal skills.
• Knowledge of food and beverage service standards and safe handling practices.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Good organizational skills and attention to detail in managing event logistics.

Benefits

• Competitive annual salary based on experience and performance.
• Opportunity to lead a dedicated catering team in a bustling venue environment.
• Be part of a company known for its excellent event services in Mahikeng .
• Staff discounts and potential for performance-based bonuses.
• A supportive management structure and opportunities for professional growth.