Catering Service Lead

Placements24; Benoni; On-site; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Overtime pay

Leadership experience

Variety of events

Job summary

Placements24 is seeking a Catering Service Lead to guide event service teams in Benoni, overseeing on-site supervision, coordinating staff, and ensuring high standards of service and presentation. The role requires hands-on leadership in fast-paced events and a focus on guest experience.

You will manage event flow, train staff on standards, and serve as the on-site liaison with clients and venue staff, including evenings and weekends as needed for events in Benoni.

Qualifications

• Proven experience in a supervisory or lead role within catering or hospitality.
• Strong understanding of food & beverage service standards and event operations.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead and direct catering service staff during events, ensuring efficient setup, service, and breakdown.
• Oversee the smooth execution of service, ensuring timely and accurate delivery of food and beverages according to event plans.
• Train and mentor service staff on service standards, menu knowledge, and guest interaction protocols.
• Act as the primary point of contact on-site for clients and venue staff, addressing any issues or requests promptly.
• Maintain high standards of hygiene, safety, and presentation throughout service operations.
• Conduct pre-event briefings with the team to ensure clarity on event details and responsibilities in Benoni.

Skills

Staff leadership

Event operations

Service standards

Team motivation

Hygiene & safety

Job description

About the Role

Our client is seeking a motivated and experienced Catering Service Lead to guide their service teams in delivering outstanding experiences for events in Benoni . In this crucial role, you will ensure that every guest interaction is positive, efficient, and memorable. You will be responsible for on-site supervision, coordinating service staff, managing event flow, and upholding the highest standards of quality and professionalism. This is an excellent opportunity for a hands‑on leader who thrives in a fast‑paced environment and is passionate about exceptional customer service in the heart of Benoni .

Key Responsibilities

• Lead and direct catering service staff during events, ensuring efficient setup, service, and breakdown.
• Oversee the smooth execution of service, ensuring timely and accurate delivery of food and beverages according to event plans.
• Train and mentor service staff on service standards, menu knowledge, and guest interaction protocols.
• Act as the primary point of contact on-site for clients and venue staff, addressing any issues or requests promptly.
• Maintain high standards of hygiene, safety, and presentation throughout service operations.
• Conduct pre-event briefings with the team to ensure clarity on event details and responsibilities in Benoni .

Requirements

• Proven experience in a supervisory or lead role within the catering or hospitality industry.
• Strong understanding of food and beverage service standards and event operations.
• Excellent leadership, communication, and problem‑solving skills.
• Ability to manage and motivate a team effectively in a high‑pressure environment.
• Must be physically capable of standing for extended periods, lifting moderate weight, and working flexible hours, including evenings and weekends as needed for events in Benoni .
• A commitment to delivering exceptional guest experiences.

Benefits

• Competitive salary and opportunities for overtime pay.
• Gain valuable leadership experience in the dynamic events industry.
• Be part of a dedicated and supportive team in Benoni .
• Work at a variety of exciting events and venues.
• Potential for career advancement within the organization.