About the Role
Our client, a premier event management and catering company in Port Elizabeth, Eastern Cape, is seeking a highly organized and experienced Event Operations Manager. This pivotal role requires a strategic thinker with a proven ability to oversee all logistical and operational aspects of large-scale events, from initial planning through to flawless execution. You will be responsible for managing catering teams, venue coordination, supplier liaisons, and ensuring that every event delivered meets the highest standards of quality and client satisfaction. This position demands exceptional leadership, problem-solving skills, and a deep understanding of the event industry. Based in Port Elizabeth, Eastern Cape, this role is central to the company's success in delivering memorable experiences.
Key Responsibilities
- Oversee all operational logistics for a wide range of events, including corporate functions, weddings, and festivals.
- Manage and coordinate catering staff, chefs, and service teams to ensure efficient and high-quality service delivery.
- Liaise with clients to understand their event requirements and ensure expectations are met or exceeded.
- Manage relationships with external vendors, venues, and suppliers to secure necessary services and resources.
- Develop detailed event plans, timelines, and budgets, ensuring projects are completed on time and within financial parameters.
- Conduct site inspections and risk assessments to ensure venue suitability and safety compliance.
- Troubleshoot and resolve operational issues that arise before, during, or after events.
- Ensure compliance with all health, safety, and liquor licensing regulations.
- Manage post-event evaluations and client feedback to identify areas for improvement.
- Lead and motivate operational teams, fostering a culture of excellence and teamwork.
Requirements
- A relevant degree or diploma in Hospitality Management, Event Management, or a related field.
- Minimum of 5-7 years of experience in event management, operations management, or catering management, with a strong focus on large-scale events.
- Proven experience in leading and managing diverse teams in high-pressure environments.
- Exceptional organizational and project management skills, with a keen eye for detail.
- Strong negotiation and supplier management abilities.
- Excellent communication, interpersonal, and client-facing skills.
- Proficiency in event management software and standard office suites.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Demonstrated problem-solving skills and ability to remain calm under pressure.
- A passion for delivering exceptional customer experiences.
Benefits
- Competitive salary and potential for performance-based bonuses.
- Opportunity to manage diverse and prestigious events.
- Work with a leading company in the event and catering industry.
- Professional growth and development opportunities.
- Be part of a dynamic and collaborative team.
- Travel opportunities within the region.