Catering Manager

Tsebo Solutions Group; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A catering management company in East London, South Africa, is seeking a skilled Manager to lead operations. You will oversee day-to-day catering functions, manage and train staff, and ensure compliance with health standards. The ideal candidate has proven experience in hospitality management, strong leadership abilities, and a completed National Senior Certificate. Exceptional communication and budgeting skills are essential for success in this role.

Qualifications

• Proven experience in catering or hospitality management.
• Completed National Senior Certificate and relevant qualifications.
• Ability to manage budgets, costs, and resources effectively.

Responsibilities

• Oversee the day-to-day running of the catering operation.
• Lead and develop catering staff to ensure exceptional service.
• Monitor budgets and financial performance while maintaining quality.

Skills

Catering or hospitality management experience

Leadership and team management

Knowledge of food hygiene and safety regulations

Budget and resource management

Communication and problem-solving skills

Education

Completed National Senior Certificate

Relevant catering or hospitality qualifications

Job description

Duties & Responsibilities

Operational Management

Oversee the day‑to‑day running of the catering operation, ensuring efficient and high-quality service delivery. Manage food production, menu planning, stock control, and ordering. Ensure all equipment, facilities, and processes meet operational and hygiene standards.

Team Leadership

Lead, motivate, and develop catering staff to deliver exceptional service. Manage rotas, training, performance reviews, and recruitment as required. Promote a positive and collaborative working environment.

Customer Service

Build strong relationships with clients, customers, and stakeholders. Resolve customer queries and feedback promptly and professionally. Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

Monitor budgets, costs, and financial performance. Implement cost-effective practices while maintaining quality. Support in pricing, forecasting, and financial reporting.

Compliance & Safety

Ensure adherence to health & safety, food hygiene, and allergen regulations. Maintain accurate records and complete audits as required. Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Qualifications

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements
• Own motor vehicle