Case Manager - Community Services

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Empowerment

Job summary

Placements24 in Mahikeng is seeking a dynamic Case Manager to join the Community Services team. The role involves managing a caseload, assessing needs, and coordinating access to healthcare, housing, and employment support.

You will advocate for clients, maintain confidential records, and build strong connections with service providers. A degree or diploma in Social Work or related field and proven case management experience are required.

Qualifications

• Proven experience in case management or social support services.
• Strong understanding of community resources and referral pathways.
• Excellent assessment, planning, and problem-solving skills.
• Proficiency in record-keeping and reporting.

Responsibilities

• Conduct comprehensive assessments of client needs, strengths, and challenges.
• Develop personalized case plans in collaboration with clients.
• Coordinate and arrange access to necessary services (healthcare, housing, employment).
• Monitor client progress towards goals and adjust service plans as needed.
• Maintain accurate and confidential client records and case notes.
• Advocate for clients' needs with service providers and agencies.

Skills

Assessment skills

Planning skills

Problem-solving

Interpersonal skills

Empathy

Cultural sensitivity

Education

Degree or Diploma in Social Work/Community Development/Psychology or related field

Job description

About the Role

Our client is seeking a dynamic and organized Case Manager to join their Community Services team in Mahikeng . This role involves managing a caseload of clients, assessing their needs, and coordinating the delivery of appropriate support services. You will act as a primary point of contact for clients, advocating for their needs and ensuring they receive comprehensive care. The ideal candidate is adept at navigating complex systems, possess strong organizational skills, and is passionate about empowering individuals and families to achieve their goals, contributing to positive social outcomes within the community.

Key Responsibilities

• Conduct comprehensive assessments of client needs, strengths, and challenges.
• Develop personalized case plans in collaboration with clients.
• Coordinate and arrange access to necessary services, such as healthcare, housing, and employment assistance.
• Monitor client progress towards goals and adjust service plans as needed.
• Maintain accurate and confidential client records and case notes.
• Advocate for clients' needs with service providers and relevant agencies.

Requirements

• A degree or diploma in Social Work, Community Development, Psychology, or a related field.
• Proven experience in case management or social support services.
• Strong understanding of community resources and referral pathways.
• Excellent assessment, planning, and problem-solving skills.
• Proficiency in record-keeping and reporting.
• Strong interpersonal and communication abilities, with empathy and cultural sensitivity.

Benefits

• Competitive salary and comprehensive benefits.
• Opportunities for professional development and skill enhancement.
• Work in a supportive team environment dedicated to community impact in Mahikeng.
• The chance to empower individuals and families towards independence.
• Exposure to diverse client needs and service provision.