Caregiver Support Coordinator

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Placements24 in Stellenbosch, Western Cape, is seeking a dedicated Caregiver Support Coordinator to provide essential support, resources, and emotional guidance to informal caregivers. You will develop programs, facilitate networks, and connect caregivers with services.

The role requires empathy, strong organizational skills, and a commitment to empowering families. Hybrid work arrangement and opportunities for professional development are offered.

Qualifications

• Qualification in Social Work, Psychology, or related field.
• At least 4 years in a support role (aged care or family support).
• Experience in program coordination, group facilitation, or counseling.
• Strong understanding of informal caregiver challenges.
• Excellent interpersonal and listening skills.

Responsibilities

• Develop, coordinate, and deliver caregiver support programs in Stellenbosch.
• Organize caregiver support groups, workshops, and respite activities.
• Assess caregiver needs and connect to resources.
• Provide emotional support and advocacy.
• Build networks with community resources and providers.
• Manage scheduling, venues, resource allocation.
• Maintain records of interactions and outcomes.
• Collaborate with healthcare and social services for holistic support.
• Promote caregiver needs awareness in the Western Cape.
• Contribute to evaluation and improvement of initiatives.

Skills

Empathy and active listening

Program coordination

Group facilitation

Counseling

Interpersonal communication

Education

Social Work/related field

Tools

MS Office Suite

Client databases

Job description

About the Role Our client, a respected organization committed to supporting individuals and families within the Stellenbosch, Western Cape, is seeking a dedicated Caregiver Support Coordinator. This position plays a crucial role in providing vital assistance, resources, and emotional support to informal caregivers who dedicate their lives to looking after loved ones. The Coordinator will develop and implement support programs, facilitate caregiver networks, and connect caregivers with necessary services. This role requires immense empathy, strong organizational skills, and a genuine desire to empower those providing essential care within the Western Cape community.

Key Responsibilities

• Develop, coordinate, and deliver support programs tailored for informal caregivers in Stellenbosch.
• Organize and facilitate caregiver support groups, workshops, and respite activities.
• Conduct needs assessments for caregivers and connect them with appropriate resources, services, and information.
• Provide emotional support, counseling, and advocacy for caregivers.
• Build and maintain a network of community resources and service providers relevant to caregivers.
• Manage the logistical aspects of support programs, including scheduling, venue booking, and resource allocation.
• Maintain accurate records of caregiver interactions, support provided, and program outcomes.
• Collaborate with healthcare professionals and social services to ensure holistic support for caregivers and their care recipients.
• Promote awareness of caregiver needs within the community and advocate for improved support systems.
• Contribute to the evaluation and improvement of caregiver support initiatives in the Western Cape.

Requirements

• A relevant qualification in Social Work, Psychology, Community Health, or a related field.
• A minimum of 4 years of experience in a support role, preferably in aged care, disability support, or a family support context.
• Demonstrated experience in program coordination, group facilitation, or counseling.
• Strong understanding of the challenges faced by informal caregivers.
• Excellent interpersonal, communication, and active listening skills.
• Empathy, patience, and a compassionate approach to supporting individuals.
• Good organizational and time management skills, with the ability to manage multiple tasks.
• Proficiency in MS Office Suite and experience with client databases.
• Ability to work both independently and collaboratively as part of a team.
• Willingness to travel within Stellenbosch and the surrounding Western Cape areas as needed.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Opportunities for professional development and specialized training in caregiver support.
• A supportive work environment that values the contribution of caregivers.
• The chance to make a tangible difference in the lives of caregivers in Stellenbosch.
• Provision for medical aid and retirement savings.
• Hybrid work arrangement offering flexibility.