Caregiver Supervisor

Placements24; East London; Hybrid; ZAR 250.000 - 360.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Medical aid contributions

Provident fund

Professional development opportunities

Zusammenfassung

Placements24 in East London, Eastern Cape, seeks a Caregiver Supervisor to lead a team of in-home caregivers. This role focuses on delivering high-quality care, coordinating schedules, and providing ongoing support to both clients and staff.

The ideal candidate has 4+ years in caregiving with 2+ years in leadership, strong training skills, and a compassionate approach to elder and home-based care. A hybrid work arrangement is available.

Qualifikationen

• Minimum 4 years in caregiving with 2+ years in a supervisory role.
• Experience in training and mentoring staff.
• Strong elder care and home-based care knowledge.
• Proven leadership and communication skills.
• Proficiency with scheduling software and basic computer apps.
• Valid driver's license and reliable transport.

Aufgaben

• Supervise and manage a team of caregivers, providing guidance and feedback.
• Develop and implement training programs for caregivers.
• Conduct caregiver evaluations and provide constructive feedback.
• Ensure compliance with care plans, policies, and regulatory requirements.
• Assist with scheduling and client care assignments.
• Address client and caregiver concerns professionally.
• Conduct client home visits to assess care quality.
• Maintain records of caregiver activities and client care.
• Act as liaison between clients, caregivers, and management.
• Promote a positive and supportive work environment.

Kenntnisse

Leadership

Communication

Interpersonal skills

Empathy

Scheduling software

Ausbildung

Healthcare/Nursing qualification (Enrolled Nurse)

Tools

Scheduling software

Jobbeschreibung

About the Role

Our client, a respected provider of in-home care services, is seeking a dependable and experienced Caregiver Supervisor to oversee their team of caregivers in East London, Eastern Cape . This role is crucial for ensuring the highest quality of care is delivered to clients, managing caregiver schedules, providing training, and offering support. The ideal candidate will have a strong background in caregiving, excellent leadership abilities, and a compassionate understanding of the needs of individuals requiring support. This is an excellent opportunity to contribute to a vital service within the East London community, working within a dedicated team. You will play a key role in maintaining service standards and caregiver performance.

Key Responsibilities

• Supervise and manage a team of caregivers, providing guidance, support, and performance feedback.
• Develop and implement training programs for new and existing caregivers.
• Conduct regular caregiver performance evaluations and provide constructive criticism.
• Ensure compliance with care plans, agency policies, and regulatory requirements.
• Assist with caregiver scheduling and client care assignments.
• Handle client and caregiver concerns or complaints promptly and professionally.
• Conduct client home visits to assess care quality and client satisfaction.
• Maintain accurate records of caregiver activities, training, and client care.
• Act as a liaison between clients, caregivers, and management.
• Promote a positive and supportive work environment for the caregiving team.

Requirements

• A relevant qualification in healthcare, nursing, or a related field (e.g., Enrolled Nurse).
• Minimum of 4 years of experience in a caregiving role, with at least 2 years in a supervisory or leadership capacity.
• Demonstrated experience in training and mentoring staff.
• Strong understanding of elder care, disability support, and home-based care principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in scheduling software and basic computer applications.
• Ability to handle sensitive situations with empathy and professionalism.
• A valid driver's license and reliable transportation for client visits in East London .
• Willingness to work a hybrid schedule, balancing office duties with client and caregiver support.
• Commitment to providing exceptional care and service within the Eastern Cape community.

Benefits

• Our client offers a competitive salary, opportunities for professional development, and a supportive work environment.
• Benefits include contributions to a medical aid scheme and a provident fund.
• This role offers the rewarding experience of ensuring quality care for vulnerable individuals in East London and supporting a dedicated team of caregivers.