Care Manager - Residential Facilities

Placements24; Durban; On-site; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Medical aid

Life insurance

Retirement fund

Professional growth

Job summary

Placements24 is seeking an experienced Care Manager in Durban to lead a residential care team and oversee daily operations, ensuring compassionate, person-centered support for residents. The role emphasizes care planning, staff supervision, and adherence to regulatory standards.

The ideal candidate will have a nursing or social work qualification, at least five years in caregiving or supervisory roles, including two in management, and a strong background in elderly or disability care.

Qualifications

• Strong leadership and people management abilities.
• Excellent communication and interpersonal skills for resident and family interaction.
• Ability to coordinate care plans and supervise care staff.

Responsibilities

• Lead, supervise, and mentor a team of care staff, providing guidance and support.
• Develop, implement, and regularly review individual care plans for all residents.
• Ensure high-quality personal care, medical support, and daily living assistance.
• Manage staff rosters, ensuring adequate coverage and efficient resource allocation.
• Oversee administration of medications and medical treatments as prescribed.
• Conduct regular resident assessments and care reviews with families.
• Ensure compliance with health regulations, licensing requirements, and policies.
• Manage operational budgets and resources effectively.
• Maintain accurate resident records and documentation.
• Foster a positive and inclusive environment for residents, staff, and visitors.
• Liaise with families, healthcare professionals, and external agencies for coordinated care.
• Respond to emergencies and manage critical incidents.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Time management

Education

Nursing or Social Work qualification

Tools

Care management software

Electronic health records

Job description

About the Role

Our client, a well-established provider of residential care services in Durban , is seeking an experienced and compassionate Care Manager. This leadership role is responsible for overseeing the day-to-day operations of a residential facility, ensuring the delivery of high-quality care and support to residents. The Care Manager will lead a team of caregivers, coordinate care plans, manage staff schedules, and ensure compliance with all regulatory standards. The ideal candidate will possess strong management skills, a deep understanding of elderly care or disability support, and a commitment to fostering a safe, nurturing, and person-centered environment for all residents. This is a key role in ensuring the well-being of vulnerable individuals.

Key Responsibilities

• Lead, supervise, and mentor a team of care staff, providing guidance and support.
• Develop, implement, and regularly review individual care plans for all residents.
• Ensure the provision of high-quality personal care, medical support, and daily living assistance.
• Manage staff rosters, ensuring adequate coverage and efficient resource allocation.
• Oversee the administration of medications and medical treatments as prescribed.
• Conduct regular resident assessments and care reviews, involving residents and their families.
• Ensure compliance with all relevant health regulations, licensing requirements, and company policies.
• Manage operational budgets and resources effectively.
• Maintain accurate and up-to-date resident records and documentation.
• Foster a positive and inclusive environment for residents, staff, and visitors.
• Liaise with families, healthcare professionals, and external agencies to ensure coordinated care.
• Respond to emergencies and manage critical incidents effectively.

Requirements

• A relevant qualification in Nursing, Social Work, or a related healthcare field.
• Minimum of 5 years of experience in a caregiving or supervisory role, with at least 2 years in a management capacity.
• Proven experience in developing and implementing care plans.
• In-depth knowledge of elderly care, dementia care, or disability support services.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency in using care management software and electronic health records.
• Understanding of relevant legislation and accreditation standards for residential care facilities.
• Ability to handle stressful situations calmly and professionally.
• Valid driver's license and willingness to undergo background checks.

Benefits

Our client offers an attractive salary package, commensurate with experience and leadership responsibilities. Comprehensive benefits include medical aid, life insurance, and a retirement fund. Opportunities for professional growth and further specialization in care management are provided. You will join a supportive and dynamic team dedicated to excellence in care. Our client invests in its staff through ongoing training and development programs. Work in a well-resourced facility committed to providing exceptional care. We value our employees and strive to create a positive and rewarding work environment, fostering a long-term career for dedicated professionals.