Caregiver Supervisor

Placements24; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Professional development

Supportive work environment

Paid time off

Job summary

Placements24 is seeking a Caregiver Supervisor in Bloemfontein to lead a team delivering high-quality at-home care. The role focuses on guiding staff, coordinating care plans with families, and ensuring compliance with all care standards in the Free State region.

Applicants should have a nursing, healthcare, or social work qualification, with a minimum of three years in caregiving or healthcare and at least one year in a supervisory role.

Qualifications

• Minimum 3 years of caregiving/healthcare experience, with at least 1 year in a supervisory role.
• Strong knowledge of aged care, disability support, or home-based care.
• Ability to develop and implement care plans and supervise teams.
• Excellent communication, interpersonal and problem-solving skills.
• Valid driver’s license and access to reliable transport.

Responsibilities

• Supervise and manage a team of caregivers with guidance and performance feedback.
• Develop and implement client care plans in collaboration with clients, families and healthcare professionals.
• Conduct regular client assessments and reassessments to ensure care needs are met.
• Oversee caregiver scheduling and ensure adequate coverage and efficient resource allocation.
• Provide training and ongoing professional development for caregivers.
• Ensure adherence to care policies, procedures and regulatory requirements.
• Respond to client and caregiver concerns and resolve issues promptly.
• Conduct home visits for quality assurance and client satisfaction checks.
• Maintain accurate client records and caregiver documentation.
• Act as liaison between clients, families, caregivers and management.

Skills

Leadership

Communication

Problem-solving

Care management software

Microsoft Office

Education

Nursing/healthcare/social work qualification

Tools

Care Management Software

Microsoft Office

Job description

About the Role

Our client, a compassionate provider of in-home care and support services, is seeking a dedicated and experienced Caregiver Supervisor to lead their team in Bloemfontein, Free State . This role is essential for ensuring the delivery of high-quality, person-centred care to clients in their own homes. The Caregiver Supervisor will be responsible for overseeing the day-to-day operations of the caregiving team, providing training and support, managing schedules, and ensuring compliance with all care standards and regulations. The ideal candidate will have a strong background in caregiving or nursing, coupled with excellent leadership, communication, and organisational skills. This is a critical opportunity to contribute to the well-being of individuals in the Bloemfontein community, fostering a supportive environment for both clients and caregivers. You will play a key role in maintaining the highest standards of care, ensuring client satisfaction, and promoting a positive and professional image for the organisation. We are looking for a leader who is passionate about making a difference and who can inspire a team to provide exceptional care. The role requires a hands-on approach, with a commitment to continuous improvement and client safety. Building trust and maintaining dignity for all clients are paramount in this essential service role within the Free State .

Key Responsibilities

• Supervise and manage a team of caregivers, providing guidance, support, and performance feedback.
• Develop and implement care plans in collaboration with clients, families, and healthcare professionals.
• Conduct regular client assessments and reassessments to ensure care needs are met.
• Oversee caregiver schedules, ensuring adequate coverage and efficient resource allocation.
• Provide training and ongoing professional development for caregivers.
• Ensure adherence to all care policies, procedures, and regulatory requirements.
• Respond to client and caregiver concerns and resolve issues promptly and effectively.
• Conduct home visits for quality assurance and client satisfaction checks.
• Maintain accurate client records and caregiver documentation.
• Act as a liaison between clients, families, caregivers, and management.

Requirements

• A relevant qualification in nursing, healthcare, or social work.
• Minimum of 3 years of experience in a caregiving or healthcare setting, with at least 1 year in a supervisory or leadership role.
• Demonstrated experience in developing and implementing care plans.
• Strong knowledge of aged care, disability support, or home-based care principles.
• Excellent leadership, team management, and motivational skills.
• Exceptional communication, interpersonal, and problem‑solving abilities.
• Proficiency in care management software and Microsoft Office Suite.
• Ability to work flexible hours, including some evenings and weekends as needed.
• A valid driver’s license and access to reliable transportation.
• Compassion, patience, and a genuine commitment to client well-being in Bloemfontein .

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health benefits package.
• Opportunities for professional development and specialised training.
• A supportive and caring work environment.
• Making a direct positive impact on the lives of individuals in the Free State .
• Paid time off and company holidays.
• Career advancement opportunities within a growing organisation.