Caregiver Supervisor

Placements24; Klerksdorp; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid time off

Professional development

Job summary

Placements24 seeks an experienced Caregiver Supervisor to oversee on-site operations in Klerksdorp, North West. You will lead a team of home-based caregivers, develop care plans, and ensure high-quality client care across the region.

The role requires a nursing qualification or healthcare background, at least 4 years caregiving with 2 in supervision, and strong leadership, organizational, and communication skills. Local travel within North West may be required.

Qualifications

• Nursing qualification (Enrolled or Registered Nurse) or a relevant healthcare/social services qualification.
• Minimum of 4 years caregiving experience, with at least 2 years in a supervisory or leadership role.
• Proven ability to lead and motivate a team of caregivers.
• Strong understanding of home-based care best practices and patient care standards.
• Excellent assessment, planning, and problem-solving skills.
• Exceptional interpersonal and communication skills, both written and verbal.
• Valid driver’s license and access to a vehicle for local travel in North West.
• Compassionate nature and strong commitment to client well-being.

Responsibilities

• Supervise, train, and mentor a team of home-based caregivers.
• Develop and implement individualized care plans for clients in collaboration with healthcare professionals.
• Conduct regular client assessments to evaluate care needs and satisfaction.
• Create and manage caregiver schedules, ensuring adequate coverage for all clients.
• Monitor caregiver performance and provide constructive feedback and support.
• Ensure compliance with healthcare regulations, policies, and procedures.
• Respond promptly to client and caregiver concerns or emergencies.
• Maintain accurate and detailed client and caregiver records.
• Conduct in-home supervisory visits to ensure quality of care delivery.
• Liaise with families, doctors, and other healthcare providers to coordinate care effectively.

Skills

Leadership

Communication

Caregiving

Assessment & planning

Problem solving

Confidentiality

Education

Nursing qualification (Enrolled/Registered Nurse)

Tools

Microsoft Office Suite

Healthcare management software

Job description

About the Role

Our client, a well-established provider of home-based care services, is seeking a diligent and experienced Caregiver Supervisor to oversee operations in Klerksdorp, North West . This is a hands-on, on-site role critical for ensuring the highest quality of care for clients in their homes. The supervisor will be responsible for managing a team of caregivers, scheduling, client assessments, and ensuring compliance with care standards. This position requires strong leadership abilities, excellent organizational skills, and a deep commitment to compassionate care. You will play a pivotal role in coordinating daily activities, providing support to caregivers, and acting as a liaison between clients, families, and the agency. The ideal candidate will have a solid background in healthcare or community care, with proven supervisory experience. This is a fantastic opportunity to contribute to a reputable organization and make a significant difference in the lives of individuals requiring support within the Klerksdorp community and the broader North West region.

Key Responsibilities

• Supervise, train, and mentor a team of home-based caregivers.
• Develop and implement individualized care plans for clients in collaboration with healthcare professionals.
• Conduct regular client assessments to evaluate care needs and ensure satisfaction.
• Create and manage caregiver schedules, ensuring adequate coverage for all clients.
• Monitor caregiver performance and provide constructive feedback and support.
• Ensure compliance with all relevant healthcare regulations, policies, and procedures.
• Respond promptly to client and caregiver concerns or emergencies.
• Maintain accurate and detailed client and caregiver records.
• Conduct in-home supervisory visits to ensure quality of care delivery.
• Liaise with families, doctors, and other healthcare providers to coordinate care effectively.

Requirements

• A nursing qualification (e.g., Enrolled Nurse, Registered Nurse) or a relevant qualification in healthcare or social services.
• Minimum of 4 years of experience in caregiving, with at least 2 years in a supervisory or leadership role.
• Proven ability to manage and motivate a team of caregivers.
• Strong understanding of home-based care best practices and patient care standards.
• Excellent assessment, planning, and problem-solving skills.
• Exceptional interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and healthcare management software.
• Ability to handle sensitive information with confidentiality and professionalism.
• Valid driver's license and reliable access to a vehicle for local travel in North West .
• A compassionate nature and a strong commitment to client well-being.

Benefits

• Our client offers a competitive annual salary commensurate with experience and qualifications.
• Benefits include medical aid contributions, a provident fund, and paid time off.
• Opportunities for continued professional development and training are available.
• Employees benefit from working within a supportive and collaborative team environment.
• This role provides the opportunity to lead and inspire a team dedicated to providing exceptional care in Klerksdorp and the surrounding North West areas.