Care Coordinator & Complex-Patient Navigator

Inkhanyeti Solutions; Johannesburg; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Inkhanyeti Solutions in Johannesburg is seeking a Care Coordinator to support patients and clinicians across supported projects. The role focuses on identifying and onboarding complex patients, coordinating care with a multidisciplinary team, and guiding patients and families through treatment plans.

You’ll build strong relationships with healthcare providers at all levels, manage care logistics, and educate patients about resources and options for managing their health in a start-up environment.

Qualifications

• Bachelor of Clinical Medical Practice or Nursing degree with 5 years industry experience.
• At least 2 of the following: 3+ years clinical experience, care management experience, multidisciplinary team experience.
• Valid HPCSA registration.

Responsibilities

• Perform health assessments to identify patient risk factors.
• Propose interventions to influence patient risk as predefined.
• Manage care for complex patients by building relationships with patients and families.
• Monitor patient progress through interactions with patients and clinicians.
• Promote behaviour change to improve treatment compliance and condition management.
• Coordinate care including social services and documentation.
• Assist in navigating benefits and resolving conflicts in patient care.
• Liaise with care team and maintain relationships with external providers.
• Develop clinical processes and templates to improve team performance.

Skills

Clinical experience

Care management

Multidisciplinary teamwork

HPCSA registration

Education

Bachelor of Clinical Medical Practice or Nursing

Job description

Inkhanyeti Solutions in Johannesburg is seeking a Care Coordinator to support patients and clinicians across supported projects. The role focuses on identifying and onboarding complex patients, coordinating care with a multidisciplinary team, and guiding patients and families through treatment plans.

You’ll build strong relationships with healthcare providers at all levels, manage care logistics, and educate patients about resources and options for managing their health in a start-up environment.