Cape Town Call Centre Agent — UK Customer Support, Incentives

Innovazi Consulting (Pty) Ltd; Cape Town; On-site; ZAR 76,000 - 91,000; Full time

Benefits offered by this job

Medical Aid

Pension

Incentives

Free one-way transport (35 km radius)

Job summary

Innovazi Consulting (Pty) Ltd in Cape Town seeks experienced Call Centre Agents to deliver customer service for UK-based clients. You will communicate professionally, ensuring a positive experience, and work 9-hour rotational shifts between 09:00 and 23:00.

Basic salary is R7,500 with incentives, plus Medical Aid, Pension, and free one-way transport within 35km. Requirements include Matric, SA citizenship, 9+ months in CS/call centre, clean credit and criminal records, and strong communication

Qualifications

• Matric certificate requirement.
• South African citizenship required.
• Minimum 9 months customer service or call centre experience.
• Clear credit record.
• Clear criminal record.
• Excellent verbal and written communication.
• Ability to work rotational shifts.

Responsibilities

• Provide customer service support to UK-based customers.
• Maintain professional, courteous communication to ensure a positive customer experience.
• Handle inquiries during rotational shifts between 09:00 and 23:00.

Skills

Customer service

Verbal & written communication

Shift flexibility

Education

Matric certificate

Job description

Innovazi Consulting (Pty) Ltd in Cape Town seeks experienced Call Centre Agents to deliver customer service for UK-based clients. You will communicate professionally, ensuring a positive experience, and work 9-hour rotational shifts between 09:00 and 23:00.

Basic salary is R7,500 with incentives, plus Medical Aid, Pension, and free one-way transport within 35km. Requirements include Matric, SA citizenship, 9+ months in CS/call centre, clean credit and criminal records, and strong communication