Call Centre Agent (Customer Service)

Dante Personnel Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Our client, Dante Personnel Recruitment (Pty) Ltd, based in Sandton, seeks a Call Centre Agent to provide Customer Service over the phone. You will handle incoming and outgoing calls, offer product information, and resolve inquiries in a fast-paced environment.

The ideal candidate has Matric, experience in customer service, strong verbal and written communication, and a professional appearance. This is a full-time on-site role in Gauteng, Sandton.

Qualifications

• Matric is required.
• Experience in customer service, speaking to clients over the telephone.
• Must be presentable and professional.
• Excellent verbal and written communication.
• Responsible for speaking to clients daily and providing product information.

Responsibilities

• Handle incoming and outgoing calls from customers.
• Provide exceptional customer service.
• Resolve customer inquiries and issues.
• Maintain accurate records of interactions.

Skills

Excellent communication

Customer service

Telephone liaison

Written communication

Education

Matric

Job description

Our Client based in Sandton is looking for a Call Centre Agent providing Customer support telephonically
Salary R10 - R14 000

Minimum requirements:

As a Caller, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.

• Matric
• Previous experience in a customer service role, speaking to clients over the telephone
• Must be presentable and professional
• Excellent verbal and written communication
• Responsible for speaking to clients daily and providing them with product information

Call Centre Agent (Customer Service) • Sandton, SA - Gauteng, ZA