Butler

Silvan Safari; Mpumalanga; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

On-site accommodation

Job summary

Silvan Safari is seeking a Butler to deliver a seamless luxury experience through personalised service within one of Africa's iconic wildlife destinations. You will guest‑facing, manage dining experiences, and collaborate with all departments to maintain pristine facilities.

requirements include Matric and 2–5 years of Butler experience, with a proactive, reliable, and team‑oriented mindset toward guest care and high standards.

Qualifications

• Matric required.
• 2–5 years experience as a Butler.
• High standards of hospitality and personalised service.

Responsibilities

• Guest Service & Satisfaction: Welcome and escort guests, conduct in-room check-ins, anticipate guest needs.
• Food & Beverage Service: Assist with menu selections, drinks pairings, dietary needs, and courteous service.
• Event & Dining Setup and Breakdown: Coordinate and set up dining areas for intimate celebrations and bush experiences.
• Inventory Management and Team Collaboration: Monitor stock levels, record guest feedback, liaise with departments to keep facilities pristine.

Skills

Guest service

Adaptability

Reliability

Proactive attitude

Strong work ethic

Team-oriented

Effective communication

Problem-solving

Integrity

Curiosity & learning

Education

Matric (National Senior Certificate)

Job description

Silvan Safari is a place of ethereal beauty, where an ancient forest breathes life into the heart of the Sabi Sand. We have woven the raw magic of this wilderness into an experience of unparalleled luxury, and we are now seeking a Butler of exceptional caliber.

As one of our Butlers, you will be responsible for delivering a seamless luxury experience through personalised service and high standards of hospitality.

WHAT YOU’LL DO:

• Guest Service & Satisfaction: Welcome and escort guests, conduct in-room check-ins, and anticipate guest needs to ensure a memorable stay from arrival to a fond farewell.
• Food & Beverage Service: Provide expert assistance with menu selections, drinks pairings, and dietary needs, serving guests with a calm and courteous manner.
• Event & Dining Setup and Breakdown: Coordinate and set up various dining areas, including intimate celebrations and unique outdoor bush experiences.
• Inventory Management and Team Collaboration: Monitor stock levels, record guest feedback, and liaise with all departments to ensure facilities remain in pristine condition.

What We’re Looking For:

• National Senior Certificate (Matric).
• 2-5 Years experience as a Butler.
• Personality traits:
  • Adaptability – Ability to adjust quickly to new tasks, environments, and challenges.
  • Reliability – Consistent in meeting deadlines, commitments, and responsibilities.
  • Proactive Attitude – Takes initiative rather than waiting to be directed.
  • Strong Work Ethic – Demonstrates dedication, persistence, and accountability.
  • Team-Oriented – Works well with others, values collaboration, and supports colleagues.
  • Positive Mindset – Maintains optimism and resilience, even under pressure.
  • Effective Communication – Clear, respectful, and professional in both verbal and written interactions.
  • Problem-Solving Skills – Approaches challenges with creativity and logical thinking.
  • Integrity – Upholds honesty, ethical standards, and trustworthiness.
  • Curiosity & Willingness to Learn – Open to feedback, eager to grow, and committed to continuous improvement.

Why Silvan Safari?

• You'll be a key part of our mission to deliver an unparalleled safari experience while championing conservation and sustainable luxury and be part of a passionate team dedicated to delivering an unparalleled safari experience.
• We offer a competitive salary, on-site accommodation, and the opportunity to live and work in one of Africa's most iconic wildlife destinations.
  

Please note:

Silvan Safari is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.