Housekeeping Manager

Bushwise; Hoedspruit; Presencial; ZAR 350.000 - 500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site accommodation

Meals provided

Descripción de la vacante

Bushwise, a luxury safari lodge in Hoedspruit, is seeking a meticulous Housekeeping Manager to lead housekeeping and laundry operations for exclusive bungalows and camps. The role focuses on delivering an authentic, deeply personal guest experience in a remote bush environment.

Responsibilities include leading teams, conducting daily audits, overseeing turn-down service, managing inventory and budget, and coordinating with maintenance and front-of-house.

Formación

• Minimum of 3–5 years of housekeeping management experience in luxury safari/boutique hospitality.
• Strong attention to detail, aesthetics, and guest-room presentation.
• Excellent communication and organizational skills; able to train and lead teams.

Responsabilidades

• Lead and mentor housekeeping and laundry teams to ensure flawless operations.
• Conduct daily quality audits of guest suites and public areas to uphold luxury standards.
• Oversee evening turn-down service and guest amenities preparation.
• Manage stock, supplies, and budget within the department.
• Coordinate with maintenance and front-of-house for seamless room readiness and deep-cleaning schedules.
• Develop ongoing training programs on hospitality etiquette, sanitation, and safety.

Conocimientos

Team leadership

Quality audits

Inventory management

Budget control

Communication

Educación

Matric / Grade 12

Diploma in Hospitality Management

Descripción del empleo

Hoedspruit, South Africa | Posted on 11/05/2026

An award-winning, uxury safari destination located in the heart of the Timbavati Private Nature Reserve is seeking a meticulous and hospitality-driven Housekeeping Manager . The successful candidate will oversee the entire housekeeping and laundry operations for our exclusive luxury bungalows and camps, ensuring an authentic and deeply personal guest experience.

Key Responsibilities

• Departmental Leadership: Manage, mentor, and schedule the housekeeping and laundry teams to ensure flawless operational efficiency and high morale.
• Quality Assurance: Conduct rigorous daily audits of guest suites, communal guest spaces, the traditional boma, and back-of-house areas to maintain world-class luxury cleanliness standards.
• Turn-Down Excellence: Oversee the signature evening turn-down service, ensuring premium touches like precisely drawn mosquito nets and tailored guest amenities are immaculately prepared.
• Inventory & Procurement: Manage stock levels for high-end guest amenities, cleaning chemicals, and luxury linens while controlling the departmental budget.
• Cross-Department Coordination: Work closely with the maintenance and front-of-house teams to seamlessly coordinate room readiness, repairs, and deep-cleaning schedules.
• Staff Development: Design and implement ongoing training programs focusing on luxury hospitality etiquette, sanitation protocols, and safety compliance.

Requirements

Requirements & Qualifications

• Experience: Minimum of 3 to 5 years of housekeeping management experience within a 4- or 5-star luxury safari lodge or boutique hospitality environment.
  
• Education: Grade 12 / Matric certificate required; a tertiary qualification or diploma in Hospitality Management is highly advantageous.
  
• Attention to Detail: An uncompromising eye for aesthetic presentation, luxury linen care, and detail-oriented room setups.
  
• Skills: Exceptional communication, organizational, conflict resolution, and bush-hospitality leadership skills.
  
• Adaptability: Ability to thrive in a remote bush environment and work flexible operational hours, including weekends, public holidays, and evening shifts.
  

Benefits & Work Environment

• Competitive salary package based on luxury hospitality experience.
• On-site accommodation and meals provided within the reserve.
• Rotational cycle / leave days suited for remote lodge operations.