Business Operations Manager

Placements24; Upington; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Bonuses

Medical aid

Retirement fund

Professional development

Hybrid work

Career advancement

Job summary

Placements24 in Upington, Northern Cape, is seeking a seasoned Business Operations Manager to drive efficiency, optimize processes, and lead cross‑functional initiatives in a hybrid environment. You will analyze operational data, define KPIs, manage strategic projects from inception to delivery, and foster a culture of continuous improvement across departments.

The role offers strong leadership responsibilities, collaboration with senior management, and opportunities to implement best practices

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 6+ years of progressive experience in business operations management.
• Experience in process improvement, project management, and data analysis.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with business management software and analytics tools.
• Ability to work in a hybrid on-site/remote environment.
• Strong problem-solving and decision-making capabilities.

Responsibilities

• Oversee and optimize business operations, ensuring alignment with strategic goals.
• Develop and implement process improvements to enhance efficiency, quality, and cost-effectiveness.
• Manage operational projects from initiation to completion, ensuring timely delivery and desired outcomes.
• Analyze operational data to identify trends, challenges, and opportunities for improvement.
• Collaborate with departmental heads to ensure seamless coordination and effective resource utilization.
• Develop and monitor KPIs to track operational performance.
• Ensure compliance with relevant policies, procedures, and regulatory requirements.
• Lead and mentor operational teams, fostering a culture of accountability and high performance.
• Manage vendor relationships and ensure procurement of resources.
• Prepare reports and present findings and recommendations to senior management.

Skills

Leadership

Data analysis

Project management

Strategic thinking

Communication

Interpersonal skills

Problem solving

Education

Bachelor's degree in Business Administration or related field

Tools

ERP software

BI tools

Analytics software

Job description

About the Role

Our client is seeking a highly skilled and experienced Business Operations Manager to join their team in Upington, Northern Cape . This role is instrumental in driving operational efficiency, optimizing business processes, and ensuring the seamless execution of strategic initiatives. The Business Operations Manager will collaborate closely with various departments to identify areas for improvement, implement best practices, and enhance overall productivity and performance. The ideal candidate will possess a strong analytical mindset, excellent leadership capabilities, and a proven track record in managing complex operational projects. This position offers a significant opportunity to impact the operational landscape of a key organization within the Northern Cape region, fostering a culture of continuous improvement and operational excellence.

Key Responsibilities

• Oversee and optimize business operations, ensuring alignment with strategic goals.
• Develop and implement process improvements to enhance efficiency, quality, and cost-effectiveness.
• Manage operational projects from initiation to completion, ensuring timely delivery and desired outcomes.
• Analyze operational data to identify trends, challenges, and opportunities for improvement.
• Collaborate with departmental heads to ensure seamless coordination and effective resource utilization.
• Develop and monitor key performance indicators (KPIs) to track operational performance.
• Ensure compliance with relevant policies, procedures, and regulatory requirements.
• Lead and mentor operational teams, fostering a culture of accountability and high performance.
• Manage vendor relationships and ensure the effective procurement of resources.
• Prepare reports and present findings and recommendations to senior management.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 6 years of progressive experience in business operations management or a similar role.
• Demonstrated experience in process improvement, project management, and data analysis.
• Strong understanding of operational best practices and business strategy.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in business management software and analytics tools.
• Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
• Strong problem-solving and decision-making capabilities.

Benefits

Our client offers a competitive salary package, complemented by performance-based bonuses and comprehensive benefits, including medical aid and retirement fund contributions. Significant opportunities for professional development, training, and career advancement are provided. This hybrid role supports a healthy work-life balance by combining in-office collaboration with remote flexibility. Join a forward-thinking organization where your contributions to operational excellence will be recognized and valued, playing a key role in the continued success of our client in Upington and beyond.