Senior Manager, Operations

Placements24; Bloemfontein; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Retirement savings plan

Professional development

Hybrid work arrangement

Career growth opportunities

Job summary

Placements24 in Bloemfontein is seeking a seasoned Senior Manager, Operations to lead and optimize the organization’s operational effectiveness. You will oversee multiple departments, drive strategic initiatives, and ensure high-quality service delivery in a hybrid setup.

The role requires a hands-on leader with strong financial acumen, excellent communication, and a track record of managing large teams and implementing process improvements.

Qualifications

• Master's degree in business administration, operations management, or related field.
• 8+ years of progressive experience in operations management, with at least 4 years in a senior management role.
• Proven ability to lead large operational teams and drive process improvements.
• Strong financial acumen with budget management experience.
• Excellent leadership and communication skills.

Responsibilities

• Develop and implement operational strategies aligned with company objectives.
• Oversee daily operations of multiple departments to ensure efficiency.
• Lead, mentor, and develop a team of operations professionals.
• Identify and implement process improvements to reduce costs and improve performance.
• Monitor KPIs and provide regular reports to senior management.
• Ensure compliance with industry regulations and company policies.
• Manage operational budgets and allocate resources effectively.
• Collaborate with cross-functional teams to achieve strategic goals.
• Drive a culture of continuous improvement and operational excellence.
• Resolve complex operational issues in a timely manner.

Skills

Leadership

Strategic planning

Budget management

Data analysis

Project management

Communication

Interpersonal skills

Problem solving

Education

Master's degree in Business Administration, Operations Management, or related field

Tools

ERP systems

BI tools

Job description

About the Role

Our client is seeking a seasoned Senior Manager, Operations to lead and enhance operational effectiveness within their organization. This key management position, located in Bloemfontein , is responsible for overseeing a wide array of operational functions, driving strategic initiatives, and ensuring the consistent delivery of high-quality services. The successful candidate will possess strong leadership qualities, a strategic mindset, and a proven ability to optimize complex operational environments in the Free State . We are looking for an individual who can inspire teams, implement best practices, and contribute significantly to the company's growth and success. This role requires a hands-on approach to management, coupled with the ability to think critically and solve problems effectively. Our client is committed to operational excellence and seeks a leader who embodies these values. The role offers an excellent platform for career advancement and significant impact.

Key Responsibilities

• Develop and execute operational strategies to align with company objectives.
• Manage and oversee the daily operations of multiple departments, ensuring efficiency and productivity.
• Lead, mentor, and develop a team of operational professionals.
• Identify and implement process improvements to enhance operational performance and reduce costs.
• Monitor key performance indicators (KPIs) and provide regular performance reports to senior management.
• Ensure compliance with all relevant industry regulations and company policies.
• Manage operational budgets and resource allocation effectively.
• Collaborate with cross-functional teams to achieve strategic goals.
• Drive a culture of continuous improvement and operational excellence.
• Resolve complex operational issues and challenges in a timely manner.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• A minimum of 8 years of progressive experience in operations management, with at least 4 years in a senior management role.
• Demonstrated success in leading and managing large operational teams.
• Proven experience in strategic planning and operational process improvement.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in data analysis and performance metric tracking.
• Experience with project management and relevant operational software.
• Ability to adapt to changing business needs and priorities.
• Strong problem-solving skills and a results-oriented approach.

Benefits

• Our client offers a competitive salary package, commensurate with experience, along with attractive performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage is provided, along with life insurance and a retirement savings plan.
• Opportunities for professional development, training, and career advancement are abundant.
• This role is based in Bloemfontein , Free State , with a flexible hybrid work arrangement.
• Join a progressive organization that prioritizes employee growth and work-life balance.