Business Development Consultant

WTW; Cape Town; Hybrid; ZAR 1,000,000 - 1,600,000; Full time

Job summary

WTW in Cape Town seeks a Cape Business Development Consultant to drive sustainable growth across all insurance brokerage channels. The role focuses on strategic expansion, customer acquisition and partnership development to increase market share and revenue.

You will lead market development, collaborate with sales, marketing, operations, finance and compliance, and maintain an accurate CRM pipeline. Some travel within the region is required, and the role offers hybrid work arrangements.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field.
• 7+ years in business development, sales, or marketing within insurance or financial services (corporate/mid-market preferred).
• Proven track record of driving revenue and market expansion.
• RE 5 (Representative) and FAIS compliant.

Responsibilities

• Strategic Growth Planning - Develop and execute growth strategies aligned with company vision and market opportunities.
• Market Development - Identify and pursue new markets, customer segments, and distribution channels.
• Sales & Marketing Leadership - Collaborate with sales and marketing to optimize campaigns, lead generation and conversion strategies.
• Revenue growth - Deliver revenue growth by exceeding agreed new business and revenue targets.
• Partnerships & Alliances - Build strategic relationships with insurers and ecosystem players.
• Customer Experience & Retention - Lead initiatives to enhance customer satisfaction and loyalty.
• Data-Driven Insights - Use analytics to monitor performance, identify growth opportunities, and refine strategies.
• Cross-Functional Collaboration - Align growth initiatives with operations, finance, compliance, and technology teams.
• Maintain an accurate sales pipeline in the CRM.

Skills

Strategic thinking

Leadership

Communication

Analytical

Data-driven decision-making

Stakeholder engagement

Presentation & negotiation

Customer-centric mindset

Education

Bachelor's degree in Business, Marketing, Finance, or related field

RE 5 (Representative) and FAIS compliant

Job description

Description

The Cape Business Development Consultant is responsible for driving sustainable business growth across all channels of the insurance brokerage. This role focusses on strategic expansion, customer acquisition and partnership development, to increase market share and revenue.

Key Responsibilities

• Strategic Growth Planning - Develop and execute growth strategies aligned with the company's vision and market opportunities
• Market Development - Identify and pursue new markets, customer segments, and distribution channels
• Sales & Marketing Leadership - Collaborate with sales and marketing teams to optimize campaigns, lead generation and conversion strategies
• Revenue growth - deliver revenue growth by exceeding agreed new business and revenue targets
• Partnerships & Alliances - Build strategic relationships with insurers and other ecosystem players
• Customer Experience & Retention - Lead initiatives to enhance customer satisfaction and loyalty
• Data-Driven Insights - Use analytics to monitor performance, identify growth opportunities, and refine strategies
• Cross-Functional Collaboration - Align growth initiatives with operations, finance, compliance, and technology teams
• Maintain an accurate sales pipeline in the CRM

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field
• 7+ years of experience in business development, sales, or marketing within insurance or financial services, preferably in the corporate and upper mid-market sectors (relevant insurance qualification advantageous)
• Proven track record of driving revenue and market expansion
• RE 5 (Representative) and FAIS compliant

Skills & Competencies

• Strategic thinking and execution
• Strong leadership and team management
• Excellent communication and stakeholder engagement
• Analytical / problem solving and data-driven decision-making
• Customer-centric mindset
• High levels of professionalism and attention to detail
• Strong presentation and negotiation skills

Preferred Attributes

• Experience in retail insurance distribution (corporate and mid-corporate)
• Ability to thrive in a fast-paced, evolving environment, resilient
• Willingness to travel and engage with clients and partners
• Excellent relationship-building and communications skills at executive level

Working Conditions

• Hybrid office / field role with frequent client and insurer meetings
• Travel within assigned region required
• KPI-driven work environment with monthly reviews

Equal Opportunity Employer

Preference will be given to applicants from designated groups, in line with the South African Employment Equity Act.

Workplace Flexibility

WTW is committed to finding opportunities to promote workplace flexibility when possible based on the needs of our customers and the company. We are pleased to say that this role meets the criteria for flexible work.