Business Development Specialist

Indwe Broker Holdings; Johannesburg; On-site; ZAR 334,800 - 446,400; Full time

Job summary

A leading insurance brokerage firm based in Johannesburg seeks an experienced professional to identify and nurture new business opportunities. The ideal candidate should have a relevant degree, 3-7 years of experience, and a strong background in sales and lead generation within the insurance industry. This role is instrumental in expanding the client base and requires excellence in communication, negotiation, and relationship management.

Qualifications

• Relevant diploma/degree in Marketing, Business Management, or Insurance advantageous.
• 3-7 years of experience.
• FAIS compliance and passed exam RE: Representatives.

Responsibilities

• Identify, generate, and nurture new business opportunities.
• Play a critical role in expanding the company’s client base.
• Strengthen market presence and support business growth.

Job description

Overview

To identify, generate, and nurture new business opportunities through strategic lead generation activities and professional networking, adhering to the company’s leads management procedures. The individual will play a critical role in expanding the company’s client base, strengthening market presence, and supporting business growth in Indwe Risk Services

Office Location: Johannesburg

Employment Type: Permanent

Education Minimum

• Matric;
• Relevant diploma/degree in Marketing
• Business Management, or Insurance advantageous
• FAIS compliance
• Passed exam RE: Representatives

Experience Minimum

• 3 - 7 Years

Ideal Education

• Higher certificate in Insurance NQF5

Ideal Experience

• 3-5 years experience in sales
• Business development or lead generation preferably in Insurance
• Proven success in generating and qualifying leads
• Experience in networking, business forums, or referral-based sales
• Familiarity with leads management portals and CRM platforms
• Exposure to digital lead generation (social media, email campaigns, events) is advantageous

Skills

• Lead the end-to-end activation process for the acquisition of new insurance clients and partners
• Ensuring timely and high-quality onboarding experiences; Ensure all data, documentation, and compliance checks are completed
• Representing the company at golf days, broker functions, and other insurance-related events
• Computer Literacy (Outlook, Word and Advanced Excel)
• Act as a trusted point of contact for high-value clients during the onboarding phase
• Develop and maintain strong relationships with key brokers, agencies, and underwriters
• Excellent communication and presentation skills (verbal & written)
• Strong negotiation and persuasion ability
• Ability to establish rapport and build long-term relationships
• Goal-driven, resilient, and persistent in pursuing opportunities
• Analytical with strong research and prospecting skills
• Coach and support team members to meet performance metrics and client satisfaction goals
• Monitor and refine activation processes for improved speed, efficiency, and scalability
• Report on KPIs and suggested enhancements based on client feedback and activation data
• New business leads must be captured on Leads Management Portals, for tracking, reporting
• Flag and help resolve any issues that could delay onboarding or affect client satisfaction

Knowledge

• Insurance and Brokerage Industry Experience
• Technical and comprehensive Commercial and Individual Insurance Product Knowledge
• Legal Requirements of the Insurance Industry
• Knowledge of Specialist Liability
• Regulatory requirements of the insurance industry including POPIA
• Lead activations, marketing and sales principles
• Knowledge of insurance products and value-added products and services

Personal attributes

• Interpersonal effectiveness
• Ability to effectively adapt to change
• Influential and self motivated
• Enthusiasm; Result orientated / Deadline orientated
• Ability to work under pressure
• Perseverance
• Interpersonal effectiveness
• Work according to set policies and procedures
• Creative, innovative, business honesty and integrity
• Ability to work as part of a team
• Professional presence and confidence in client-facing situations
• Entrepreneurial mindset with proactive approach
• High integrity and customer-centric focus
• Adaptability and ability to thrive in a target-driven environment

A) 61 Central Street, Houghton Estate, 2198