Business Development Specialist

Indwe Risk Services; Cape Town; On-site; ZAR 223,200 - 334,800; Full time

Job summary

An insurance brokerage firm in Cape Town is seeking a Business Development Executive to identify and nurture new business opportunities. Responsibilities include networking, client acquisition, and ensuring a high-quality onboarding experience. The ideal candidate has a relevant degree in Marketing, 3-7 years of sales experience in the insurance sector, and strong communication skills. This is a permanent position focused on driving business growth.

Qualifications

• 3-7 years of experience in sales specifically within insurance.
• Proven success in generating and qualifying leads.
• Familiarity with digital lead generation strategies.

Responsibilities

• Identify and nurture new business opportunities through networking.
• Lead the acquisition process for new insurance clients.
• Ensure compliance checks are completed timely.

Skills

Lead generation

Strong communication skills

Networking

Negotiation

Analytical skills

Education

Relevant diploma/degree in Marketing

Matric

Higher certificate in Insurance NQF5

Tools

CRM platforms

Microsoft Excel

Microsoft Word

Job description

Description

To identify, generate, and nurture new business opportunities through strategic lead generation activities and professional networking, adhering to the company’s leads management procedures. The individual will play a critical role in expanding the company’s client base, strengthening market presence, and supporting business growth in Indwe Risk Services

Office Location: Cape Town - Old Oak

Employment Type: Permanent

Education Minimum:

• Matric;
• Relevant diploma/degree in Marketing
• Business Management, or Insurance advantageous
• FAIS compliance
• Passed exam RE: Representatives

Experience Minimum:

• 3 - 7 Years

Ideal Education:

• Higher certificate in Insurance NQF5

Ideal Experience:

• 3-5 years experience in sales
• Business development or lead generation preferably in Insurance
• Proven success in generating and qualifying leads
• Experience in networking, business forums, or referral-based sales
• Familiarity with leads management portals and CRM platforms
• Exposure to digital lead generation (social media, email campaigns, events) is advantageous

Skills

• Lead the end-to-end activation process for the acquisition of new insurance clients and partners
• Ensuring timely and high-quality onboarding experiences; Ensure all data, documentation, and compliance checks are completed
• Representing the company at golf days, broker functions, and other insurance-related events
• Computer Literacy(Outlook, Word and Advanced Excel);
• Act as a trusted point of contact for high-value clients during the onboarding phase
• Develop and maintain strong relationships with key brokers, agencies, and underwriters
• Excellent communication and presentation skills (verbal & written)
• Strong negotiation and persuasion ability
• Ability to establish rapport and build long-term relationships
• Goal-driven, resilient, and persistent in pursuing opportunities
• Analytical with strong research and prospecting skills
• Coach and support team members to meet performance metrics and client satisfaction goals
• Monitor and refine activation processes for improved speed, efficiency, and scalability
• Report on KPIs and suggested enhancements based on client feedback and activation data
• New business leads must be captured on Leads Management Portals, for tracking, reporting
• Flag and help resolve any issues that could delay onboarding or affect client satisfaction

Knowledge:

• Insurance and Brokerage Industry Experience
• Technical and comprehensive Commercial and Individual Insurance Product Knowledge
• Legal Requirements of the Insurance Industry;
• Knowledge of Specialist Liability
• Regulatory requirements of the insurance industry including POPIA
• Lead activations, marketing and sales principles
• Knowledge of insurance products and value-added products and services